Google Workspace Administrator

Public Sector Resourcing • London Britain Township, PA

2d • Hybrid

About The Position

On behalf of the Cabinet Office, this is a six-month, inside-IR35 contract role in the Google Administration team. The Cabinet Office supports the Prime Minister and ensures the effective running of government, and is the corporate headquarters for government in partnership with HM Treasury. The team manages Google Workspace applications for the Cabinet Office, covering 13,000 accounts. Reporting to the Cloud Operations Manager, the administrator will be a Google Workspace subject matter expert, act as a primary escalation point for the service desk and liaison with Google, and help the department gain maximum benefit from the technology. The role is hybrid, with one to two days per week in London, Bristol or Manchester, and can only be worked within the UK.

Requirements

• Active SC Clearance.
• Google Workspace administration experience.
• Experience with data migrations and migration tools.
• Experience using Google Apps Manager commands (GAM).
• Experience managing SaaS-based messaging platforms such as Google and Office 365.
• Experience managing a large Google Workspace domain, including third-party tools.

Nice To Haves

• Experience with Active Directory, MS Exchange and SharePoint.
• Experience managing and administering MS SharePoint and Office 365.
• A good understanding of Change Management Principles relating to changing messaging platforms.
• Experience with Asana and Jira.
• Experience with document management systems.

Responsibilities

• Maintain regular contact with users to understand their needs and challenges and support continuous improvement of products and services.
• Maintain and build relationships with Google and the Google Partner.
• Develop an effective partnership and act as an ambassador for Google Workspace, challenging departments and users where appropriate.
• Support business change activities, focusing on technology impacts.
• Manage and triage incoming tickets for the Google team.
• Provide project management for in-flight projects involving the Google team.
• Act as the subject matter expert for escalating Google-related problems and changes from the service desk and business partners.
• Work with the Digital Records Management team to manage the AODocs document library.
• Work with the Project Delivery team on migration of data and email into and out of Google Workspace.

What This Job Offers

• Education Level: No Education Listed