Lead Change Management Consultant – Google Workspace & Gemini Enterprise
About The Position
OnTrac is seeking a Lead Change Management Consultant (L5) for a contractor program within a Google-focused solutions practice. The consultant will serve as the primary contact for strategic corporate and enterprise customers, leading large-scale technology adoption and transformation programs and strategic conversations with C-suite leadership. This is a highly customer-facing role that combines strategic direction with hands-on execution and contributes to the development of the change management practice, including its expansion into artificial intelligence. The program focuses on adoption of Google Workspace and Gemini Enterprise. The consultant is expected to bring subject-matter expertise in both products and a record of leading change at enterprise scale. The role is fully remote within the United States; travel may be required for key implementation dates, but consultants are not placed on customer sites for the duration of a project.
Requirements
- At least 8 years of external consulting experience in a Change Management Lead role.
- Demonstrated success leading large-scale enterprise transformations involving 20,000 or more users.
- Experience leading teams of Change Managers in a delivery setting, not as a formal supervisor.
- Proven experience leading change management programs tied to technology implementations.
- Experience working with and presenting to executives.
- Subject-matter-expert-level Google Workspace expertise, including having led change and adoption for an enterprise deployment or migration and being able to explain, demonstrate, and teach end-user and team changes.
- Subject-matter-expert-level Gemini Enterprise or predecessor Google Agentspace expertise, including customer adoption experience, use-case-led enablement, Champions network development and operation, adoption and value measurement, and credible discussion of data access and responsible use with executive, IT, and security stakeholders.
- Cloud Digital Leader certification, or ability to obtain it within 3 months of starting.
- Google Cloud Generative AI Leader certification, or ability to obtain it within 3 months of starting.
- Exceptional verbal and written communication skills.
- Sound business judgment and ability to think creatively and solve problems.
- Strong analytical skills and attention to detail, including under pressure.
- Ability to build trust-based relationships with senior colleagues and customers.
- High proficiency with Google Workspace and other cloud collaboration tools.
- Focus on delivering tangible results.
Nice To Haves
- PROSCI Change Management certification is highly valued.
- Experience moving customers to Google Workspace from Microsoft 365 or another collaboration suite.
- Google Workspace administrator certification.
- Experience leading AI adoption programs, such as AI usage guidelines, AI Champions, or responsible-use training.
- Experience supporting pre-sales, including proposals, Statements of Work, and customer demonstrations.
Responsibilities
- Facilitate executive workshops and strategic conversations with customer leadership, guiding the envisioning, planning, and delivery of user adoption and change management programs.
- Serve as a trusted advisor, tailoring work products to customer needs and industry standards.
- Lead large-scale enterprise technology transformations involving 20,000 or more users.
- Develop and run stakeholder engagement, success measurement and tracking, business value use cases, organizational change impact analysis, stakeholder interviews and assessments, communication strategies, enablement strategies, and Champions programs.
- Lead change programs for Google Workspace and Gemini Enterprise rollouts.
- Translate product capabilities into role-based use cases; design enablement and Champions approaches; define adoption and business value measures; and advise on rollout sequencing and capability access by user group.
- Collaborate with sales to develop compelling, executable proposals and Statements of Work.
- Support sales demonstrations and workshops, explaining the role of change management in transformation projects.
- Coach and mentor junior team members on change management best practices.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
