Lead Catcher
HHM Hotels (NYC Corporate)•New York, NY
•$25 - $27•Hybrid
About The Position
The Lead Catcher responds to leads at multiple hotel properties each day. The role receives inquiries from a variety of sources, interacts with clients, creates proposals, and responds in ways that support each hotel and its individual goals. This is a hybrid position with three days in the office and two days remote. The stated compensation is $25 per hour. The position may offer a growth path to Area Sales Manager and then Director of Sales.
Requirements
- Previous hotel or equivalent hospitality experience is required.
- A high school diploma or equivalent is required.
Nice To Haves
- A sales background or focus is preferred.
Responsibilities
- Monitor and manage inbound client inquiries across several hotels using sales systems, and communicate relevant account information to managers.
- Provide the initial response to incoming leads, qualify leads, and turn them down when required.
- Connect with clients to qualify inquiries, determine their needs, and identify appropriate hotels to quote.
- Promptly create proposals and facilitate client correspondence.
- Track lead volume in the appropriate sales system for accurate reporting.
- Converse politely and professionally with clients and respond to all inquiries.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Perform other duties as requested by management.
Benefits
- Medical, dental, and vision health insurance
- Paid time off
- 401(k) company match
- Free basic life insurance
- Travel discounts
- Employee assistance and wellness program
- Educational and professional development
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
