Lead Business Analyst

Progyny, Inc. • New York, NY

2d • $115,000 - $125,000 • Hybrid

About The Position

Progyny is hiring a Lead Business Analyst to join the Medical Economics and Analytics team in New York City. This role will primarily support the Product team. The team develops data, analytical insights, and tools across Progyny’s product portfolio and digital ecosystem. In this role, you will partner closely with cross-functional teams, including Product, Marketing and Member Services to deliver analyses and solutions that evaluate product health and inform strategic decision-making to improve product performance.

Requirements

• Bachelor's degree with an analytical focus in healthcare, economics, finance, statistics, data analytics, or a related field.
• 5-7 years of relevant experience in healthcare, insurance, consulting, analytics, or a related field.
• Advanced SQL skills with demonstrated experience querying, transforming, and analyzing large and complex datasets (30M+ rows).
• Experience working in modern analytics environments and IDEs (e.g., Visual Studio Code, Cursor, PyCharm, or similar) and using AI-enabled tools to accelerate analysis, development, or workflows.
• Proficiency with data visualization and business intelligence tools such as Tableau, Power BI, Looker, or similar platforms, with demonstrated experience developing effective dashboards and data products for business stakeholders.
• Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

Responsibilities

• Serve as the analytics subject matter expert for our products, developing a deep understanding of member eligibility, enrollment, communications, service utilization, referrals, surveys, claims, and outcomes.
• Own and evolve holistic, end-to-end data models that connect interactions across the member journey, incorporating new data sources as products expand.
• Define what meaningful progression looks like across product lines and engagement channels; establish clear KPIs and translate complex, nonlinear journeys into actionable funnel, cohort, trend and marketing attribution analyses.
• Build, maintain, and optimize scalable analyses, data models, dashboards, and reporting using SQL, Excel, and modern analytics and visualization tools, while leveraging AI tools to accelerate development and improve reporting workflows.
• Monitor product performance and utilization, proactively identifying emerging trends, risks, and opportunities; lead targeted deep dives and evaluate the impact of initiatives across marketing, digital experiences, and operational workflows.
• Partner closely with cross-functional operational teams, including Product, Marketing, and Member Services to evaluate performance against KPIs, identify opportunities, and deliver insights that inform operational and strategic decision-making.
• Lead the analytics narrative for executive and business reviews by shaping agendas, preparing data-driven presentations, surfacing the most important insights, and guiding stakeholders toward aligned decisions and next steps.

Benefits

• Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group
• Menopause and midlife care
• Health, dental, vision and life insurance options for employees and family
• Free in-person, virtual and text-based mental health and wellness support
• Paid time off, including vacation, sick leave, personal days and summer flex time
• Company equity
• Bonus program
• 401(k) plan with company match
• Access to on-demand legal and financial advice
• Learning and development programs to help you grow professionally
• Company social events to include annual volunteer day and donation matching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior