Lead Business Process Analyst

Micron • Richardson, TX

1d

About The Position

The Lead Business Process Analyst handles architecture requests, including initial frontline triage and communication with affected groups and customers. The role tracks blueprints, visions, and roadmaps and helps facilitate and drive strategy meetings. It performs gap analysis, pursues automation opportunities, and champions process improvements through acceptance and adoption. The analyst collaborates with architects and project managers to understand the steps involved in bringing new systems into the company and recommends improvements to those processes. The role also assists in developing, aligning, and sharing IT and architecture strategies; captures and shares performance indicators and progress updates; mentors teams on metric meanings and actions; and consolidates progress updates for ITLS.

The position plans, performs, and implements process improvement initiatives, such as Lean or Six Sigma; diagrams and evaluates existing processes; and organizes, leads, and facilitates cross-functional project teams. It develops metrics for process measurement and future improvement opportunities, collects data to identify root causes, measures performance against process requirements, and consults on re-engineering techniques to improve process performance and product quality.

Micron describes its benefits as supporting personal wellbeing and professional growth. Benefits include medical, dental, and vision plan options; programs to protect income in the event of illness or injury; paid family leave; paid time off; and paid holidays.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Data Analytics, Business Management, or a related field.
• 10 years of experience in the job offered or in a related occupation.
• Tableau.
• Power BI.
• Business Process Model and Notation.
• Process improvement methodologies.
• Agile/Scrum methodologies.

Responsibilities

• Handle architecture requests promptly and accurately, including initial frontline triage and communication to affected groups and customers.
• Track blueprints, visions, and roadmaps, and help facilitate and drive strategy meetings.
• Perform gap analysis and pursue automation opportunities to streamline processes and remove inefficiencies.
• Champion process improvements and facilitate and drive acceptance of process changes.
• Collaborate with architects and project managers to understand the steps involved in bringing new systems into the company and identify and recommend process improvements.
• Assist in developing, aligning, and sharing IT and architecture strategies.
• Capture and share performance indicators and progress updates, mentor teams on metric meanings and actions, and consolidate progress updates for ITLS.
• Plan, perform, and implement process improvement initiatives, such as Lean or Six Sigma.
• Diagram and evaluate existing processes.
• Organize, lead, and facilitate cross-functional project teams.
• Develop metrics for process measurement and identify indicators for future improvement opportunities.
• Collect data to identify root causes of problems.
• Measure performance against process requirements.
• Provide consultation on re-engineering techniques to improve process performance and product quality.

Benefits

• Medical insurance plan options
• Dental insurance plan options
• Vision insurance plan options
• Income-protection benefit programs for illness or injury
• Paid family leave
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior