Lead Business Process Analyst

Micron Technology•Richardson, TX

About The Position

The Lead Business Process Analyst handles architecture requests, including frontline triage and communication with affected groups and customers. The role tracks blueprints, visions, and roadmaps and helps facilitate strategy meetings. It identifies gaps and automation opportunities, champions process improvements, and drives adoption of process changes. Working with Architects and Project Managers, the analyst evaluates the steps for bringing new systems into the company and recommends improvements. The role also supports development and communication of IT and architecture strategies; captures and shares performance indicators and progress updates; mentors teams on metrics and actions; and consolidates updates for ITLS. The position plans and implements process improvement initiatives, diagrams and evaluates processes, leads cross-functional project teams, develops process measurement metrics, collects data to identify root causes, measures performance against requirements, and advises on re-engineering to improve process performance and product quality.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Data Analytics, Business Management, or a related field.
10 years of experience in the job offered or in a related occupation.
Tableau.
Power BI.
Business Process Model and Notation.
Process improvement methodologies.
Agile/Scrum methodologies.

Responsibilities

Handle architecture requests accurately and on time, including initial frontline triage and communication with affected groups and customers.
Track blueprints, visions, and roadmaps and help facilitate and drive strategy meetings.
Perform gap analysis and pursue automation opportunities to streamline processes and remove inefficiencies.
Champion process improvements and facilitate and drive acceptance of process changes.
Collaborate with Architects and Project Managers to understand the steps for bringing new systems into the company and recommend process improvements.
Assist in developing, aligning, and sharing IT and architecture strategies.
Capture and share performance indicators and progress updates, mentor teams on metric meanings and actions, and consolidate progress updates for ITLS.
Plan, perform, and implement process improvement initiatives, such as Lean or Six Sigma.
Diagram and evaluate existing processes.
Organize, lead, and facilitate cross-functional project teams.
Develop metrics for process measurement and identify indicators for future improvement opportunities.
Collect data to identify root causes of problems.
Measure performance against process requirements.
Provide consultation on re-engineering techniques to improve process performance and product quality.