Behavioral Health Technicians

Northstar Behavioral Health Network•Saint Paul, MN

83d•$19 - $22•Onsite

About The Position

Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services (IRTS). At Northstar Behavioral Health, we don’t just treat addiction—we transform lives. Our mission is to provide compassionate, expert care for individuals battling opioid and stimulant addiction through a multi-faceted treatment approach. We believe in fostering a work environment where growth, community, and passion thrive. This includes exciting team events, commitment to community engagement, opportunities for career growth within an expanding network, and a supportive culture built on integrity, compassion, and collaboration.

Requirements

Valid Driver’s License with acceptable driving record
CPR/First Aid Certification or attain within 30 days of employment
Must be able to pass a background check
Knowledge of all MN Statutes related to providing services for the population NBHN serves, and willingness to learn, understand, and carry out regulations with integrity
Must understand and follow NBH's Drug and Alcohol Policy
Must be at least 18 years old.
Proficient computer skills, including knowledge in MS Office, and Google Suite programs

Responsibilities

Maintain satisfactory performance with no corrective action during the first 90 days of employment.
Demonstrate reliable attendance, with a grace allowance of one shift per month.
Have no more than two absences within a 90-day period, subject to case-by-case review and supervisory discretion.
Demonstrate leadership qualities among colleagues.
Pick up a minimum of two shifts per week when the program is understaffed.
Participate with the Technician Supervisor in a biweekly rotating call-in coverage schedule.
Assist with grocery orders.
Audit Behavioral Health Technician duty checklists.
Assist with monthly rounding.
Assist with staff training and orientation.
Promote and reinforce consistent standards for all Behavioral Health Technicians.
Attend monthly supervisor meetings.
Maintain current knowledge of house operations, client needs, and scheduled activities.
Plan work responsibilities to coincide with programming requirements.
Set appropriate priorities when monitoring clients, conducting house rounds, documenting relevant information, and completing other assignments.
Remain available to clients for questions and assistance while communicating in a friendly, respectful, and dignified manner.
Maintain a comprehensive understanding of Minnesota statutes applicable to the populations served by Northstar Behavioral Health Network.
Maintain current knowledge of the program’s philosophy, policies and procedures, Minnesota Rule 245G requirements, house operations, client rights, and confidentiality requirements.
Assist counselors with intake and admission procedures.
Assist with the orientation of new clients and coworkers.
Participate in client recreational activities with a positive attitude.
Serve as a resource for clients by maintaining knowledge of services and opportunities available within the community.
Administer client medications and complete all required documentation accurately.
Document relevant client information in communication logs and other required forms.
Understand the program’s mission and how the Lead Behavioral Health Technician’s work supports and advances program goals.
Use sound decision-making skills, demonstrate good judgment, and maintain a realistic understanding of situations and concerns.
Objectively document client-related behaviors, interactions, concerns, and other relevant information in client records and communication logs.
Communicate diplomatically and demonstrate sensitivity toward the feelings, needs, values, and opinions of clients and staff.
Continuously seek opportunities for improvement by identifying operational challenges, gathering input from coworkers and leadership, and recommending practical solutions.
Respond constructively to feedback with an open mind and a willingness to improve.
Interact, communicate, and collaborate effectively with team members in support of Northstar Behavioral Health Network’s mission.
Participate in staff meetings.
Complete clerical assignments, including faxing, copying programming materials, stocking packets and forms, preparing documents in Microsoft Word, and updating Excel spreadsheets.
Support staff and program leadership in making informed and appropriate decisions.
Launder agency linens and miscellaneous items as needed.
Keep coworkers informed of relevant client, staffing, and operational developments.
Assist with food preparation and household cleaning duties as needed.
Follow all attendance and absence policies.
Participate in rotational or off-shift schedules, including holiday rotations, as applicable.
Work additional hours or alternate shifts as needed.
Complete other duties as assigned.