FOH - Lead Bartender (New Opening - Sant Ambroeus Miami Beach)

SA Hospitality Group•Miami Beach, FL

19d•Onsite

About The Position

SA Hospitality Group is hiring a Lead Bartender for the new Sant Ambroeus Miami Beach restaurant, scheduled to open in January 2027. The role is for a skilled bartender with the potential to grow as a bar leader. The Lead Bartender helps train and guide new team members, delivers quality customer service, develops knowledge of beverage products and equipment, and fosters positive relationships with guests and coworkers. The position may include other duties assigned by the manager or assistant manager. The Lead Bartender prepares and serves cocktails, coffee drinks, and other beverages; maintains bar inventory, cleanliness, and operating standards; and supports service across the lounge, bar, and dining room. The role also helps uphold consistent recipes and service standards, responds to guest concerns, and communicates operational issues to management. The position requires working effectively in a high-volume environment and the ability to lift up to 25 pounds.

Requirements

Ability to work as part of a team, work quickly, and follow directions.
Very basic food handling, preparation, and cleaning skills are welcomed.
Time-management skills and ability to work under pressure in a high-volume production environment.
Ability to communicate and understand directions in English for workplace safety, and to understand, respond to, and engage with coworkers, managers, and guests in English.
Active listening and learning skills.
Reading and speaking comprehension skills.
Discipline to follow established standards.
Ability to lift up to 25 pounds.

Responsibilities

Train new hires in product knowledge and service standards and act as a mentor.
Supervise opening or closing duties when a manager is absent, communicating staffing or facilities issues to management by telephone.
Report service, maintenance, quality, and customer complaint concerns to management.
Proactively respond to situations that could affect customer service.
Conduct quality control and help standardize the team's execution of recipes.
Participate as a member of the opening team for the new location.
Uphold ethical standards, product and service quality, and a positive representation of the establishment.
Greet bar guests and welcome guests waiting for tables.
Prepare cocktails and, when no barista is present, coffee drinks for dining room orders, and serve bar guests.
Measure cocktail ingredients accurately, especially for signature cocktails.
Require a credit card to open tabs that will not be closed immediately.
Ensure drinks are correctly entered on checks.
Maintain appropriate par levels of beer, wine by the glass, juices, and water in bar refrigerators.
Maintain the appearance of the bar throughout service.
Complete the bar closing checklist before departure unless management assigns otherwise.
Complete the cash drawer checkout after each shift and place the cash payments amount in a separate envelope in the office with the checkouts.
Maintain the organization and cleanliness of the bar and front lounge in accordance with Health Department standards.
Requisition liquor, beer, and wine; keep the bar stocked and restock as needed.
Ensure ingredients and garnishes for beverages and signature cocktails are available.
Immediately communicate problems such as lighting or cooling-unit issues to management.
Leave the bar and coffee station clean and fully stocked at the end of the shift.
Assist with delivery tablets and delivery couriers as needed.
Maintain expertise in the food, wine, and cocktail menus and attend continuing education classes when offered.
Learn and represent the brand and its offerings as an expert.
Promote the new cart featuring champagne, cocktails, and after-dinner drinks through upselling.
Work in the lounge and bar making drinks, serve tables, and take drink or food orders in the dining room.