FOH - Lead Bartender (New Opening - Sant Ambroeus Miami Beach)

Saho Hospitality Group•Miami Beach, FL

18d

About The Position

The Lead Bartender is a skilled bartender with the potential to grow into a bar leadership role. The position helps implement the training program, provides technical guidance to new team members, delivers quality customer service, and maintains knowledge of beverage products and related equipment. The Lead Bartender builds customer relationships and supports a positive, welcoming restaurant environment. Other duties may be assigned by the manager or assistant manager. This position is for the opening team of the new Sant Ambroeus Miami Beach restaurant, scheduled to open in January 2027. The Lead Bartender trains and mentors new hires, supports service and quality standards, and may supervise opening or closing duties when a manager is absent. The role also involves preparing and serving cocktails, coffee drinks, and other beverages; assisting with dining-room service; maintaining bar inventory and cleanliness; completing shift and cash procedures; and promoting the restaurant’s champagne, cocktail, and after-dinner-drink cart. The position may work in the lounge and bar, serve tables, and take drink or food orders in the dining room.

Requirements

Ability to work as part of a team, work quickly, and follow directions.
Time-management skills and ability to work under pressure in a high-volume environment.
Ability to communicate and understand directions in English to ensure workplace safety.
Ability to understand, respond to, and engage with coworkers, managers, and guests in English.
Active listening, learning, reading, and speaking-comprehension skills.
Discipline to follow established standards.
Ability to lift up to 25 pounds.

Nice To Haves

Basic food handling, preparation, and cleaning skills.

Responsibilities

Train and mentor new hires on product knowledge and service standards.
Supervise opening or closing duties when a manager is absent, and communicate staffing or facilities issues to management by telephone.
Report service, maintenance, quality concerns, and customer complaints to management.
Respond proactively to prevent customer service issues and help maintain quality control and consistent recipe execution.
Participate as a member of the opening team for the new location.
Uphold the business’s ethical standards, product and service quality, and positive representation of the establishment.
Greet bar guests and acknowledge guests waiting for tables.
Prepare cocktails and, when no barista is present, coffee drinks; serve bar guests and fulfill beverage orders from dining-room servers.
Measure cocktail ingredients accurately, particularly for signature cocktails.
Use a credit card to open tabs that will not be closed immediately and ensure drinks are entered correctly on checks.
Maintain appropriate par levels of beer, wine by the glass, juices, and water in bar refrigerators.
Maintain the appearance, organization, and cleanliness of the bar and front lounge throughout service and in accordance with Health Department standards.
Complete the bar closing checklist before departure unless management assigns otherwise.
Complete cash-drawer checkout after each shift and place the cash payments amount in a separate envelope in the office with the checkouts.
Requisition needed liquor, beer, and wine; keep the bar stocked and restock according to needs.
Ensure ingredients and garnishes are available for beverages and signature cocktails.
Immediately communicate equipment or facility problems, including lighting and cooling-unit issues, to management.
Leave the bar and coffee station clean and fully stocked at the end of the shift.
Assist with delivery tablets and delivery couriers as needed.
Maintain expertise in the food, wine, and cocktail menus; attend continuing-education classes when provided; and become an expert on the brand and its offerings.
Promote the new cart featuring champagne, cocktails, and after-dinner drinks through upselling.
Work in the lounge and bar, make drinks, serve tables, and take drink or food orders in the dining room.