Lead Bartender - $22/hour

Salamander Collection•Aspen, CO
•$0 - $22•Onsite

About The Position

The Lead Bartender provides attentive, courteous, and efficient service to guests. The role includes preparing and curating beverages; receiving and delivering guest orders; receiving product orders; and assisting with organization and inventory. The Lead Bartender trains new hires on policies and procedures, leads beverage-knowledge trainings, helps run the floor when needed, and assists in creating beverage menus for West End Social. The position also performs food, beverage, and room-service duties and supports the operation of restaurant, lounge, and room-service areas.

Requirements

  • Two to three years of bartending experience, with additional experience as a bar lead or bar manager.
  • Strong verbal and written communication skills with guests, team members, and management.
  • Active listening and problem-solving abilities to address and resolve guest or employee concerns.
  • Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Demonstrated initiative and ability to anticipate guest and operational needs.
  • Strong organizational skills, with attention to cleanliness, efficiency, and productivity.
  • Ability to apply and understand information, policies, and procedures to achieve operational goals.
  • Flexibility to cross-train in other areas of hotel operations as needed.
  • Professional appearance and grooming in compliance with company standards, including wearing the proper uniform and nametag.
  • Consistent attendance and punctuality aligned with business needs.
  • Ability to stand for the entire shift and maneuver throughout the dining area while carrying full beverage trays.
  • Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Nice To Haves

  • High school diploma or equivalent and/or experience in a hotel or related field preferred.

Responsibilities

  • Make and curate beverages and maintain knowledge of spirits, wines, beers, and cocktails.
  • Receive product orders and assist with organization and inventory.
  • Lead trainings with team members to build knowledge of beverage offerings.
  • Greet, serve, and engage guests in a friendly, courteous, and professional manner.
  • Take and deliver food and beverage orders accurately, anticipating guest needs and ensuring satisfaction.
  • Take and deliver room-service orders accurately and ensure proper payment.
  • Provide beverage service, including coffee, tea, water, soda, lemonade, and alcohol, promptly and keep glasses filled.
  • Upsell menu items, beverages, and promotions.
  • Maintain knowledge of menus, daily specials, and outlet offerings.
  • Operate the POS system to process orders, close checks, and complete end-of-shift paperwork.
  • Handle cashiering functions, including collecting payments.
  • Perform opening, closing, and side-work duties according to assigned stations and checklists.
  • Pre-bus and clear tables promptly and maintain clean, stocked, and organized service areas.
  • Answer phones professionally and handle guest inquiries efficiently.
  • Follow safety protocols, including knowledge of emergency procedures.
  • Attend required meetings and trainings and perform other duties as assigned by management.
  • Assist with creating beverage menus for West End Social and help run the floor when necessary.

Benefits

  • Medical insurance for full-time employees after 90 days, with employee contribution.
  • Dental insurance for full-time employees after 90 days, with employee contribution.
  • Vision insurance for full-time employees after 90 days, with employee contribution.
  • Short-term disability coverage for full-time employees after 90 days, with employee contribution.
  • Long-term disability coverage for full-time employees after 90 days, with employee contribution.
  • Employer-provided Basic Life Insurance after 90 days.
  • Employer-provided Basic AD&D after 90 days.
  • 401(k) eligibility for full-time employees after 90 days; part-time employees may qualify after two consecutive years working at least 500 hours.
  • 401(k) match currently equals $0.50 per $1.00 of employee contributions, up to 6%, with a five-year vesting period.
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