Lead Bartender

ASM Global•San Diego, CA

2d•Onsite

About The Position

The Lead Bartender oversees bar operations and bartending staff during events, serving as the operational leader of assigned bar locations. The role is accountable for directing staff, ensuring responsible alcohol service compliance, managing inventory and cash accountability, and maintaining guest satisfaction. The Lead Bartender is expected to supervise operations rather than routinely serve guests, but may provide direct bartending support during peak demand, staffing shortages, or when directed by venue leadership. This is a part-time, event-based position located at Pechanga Arena San Diego. Applicants must be available to work evenings, weekends, holidays, and other event-related schedules.

Requirements

Minimum one year of bartending experience.
Strong knowledge of responsible alcohol service practices.
Responsible Beverage Service (RBS) Certification, or ability to obtain it.
Strong leadership, communication, and interpersonal skills.
Experience operating POS systems and handling cash transactions.
Ability to manage multiple priorities in a fast-paced event environment.
Strong guest service and conflict-resolution skills.
Ability to stand and walk for extended periods.
Ability to lift and carry up to 50 pounds.
Ability to perform frequent reaching, bending, twisting, and repetitive motions.
Ability to work in a high-volume, fast-paced event environment.
Availability to work evenings, weekends, holidays, and other event-related schedules.

Nice To Haves

Previous lead or supervisory experience.

Responsibilities

Direct and oversee daily operations at assigned bar locations.
Assign bartenders and support staff to stations according to operational needs.
Provide leadership, coaching, and ongoing performance feedback.
Train team members on company policies, beverage standards, guest service expectations, and responsible alcohol service requirements.
Promote teamwork, accountability, and professionalism among bar staff.
Serve as the first point of escalation for operational and employee concerns.
Ensure bars are stocked, organized, and prepared before guests arrive.
Monitor service speed, beverage quality, and operational efficiency during events.
Coordinate staffing adjustments based on guest demand and event activity.
Ensure beverages are prepared and served according to established recipes and standards.
Communicate operational issues and product shortages to management.
Support event execution and objectives established by Food & Beverage leadership.
Ensure compliance with federal, state, local, and venue alcohol regulations.
Monitor responsible beverage service practices and verify identification procedures are followed.
Address intoxication concerns and service issues according to company policy.
Promote a safe environment for guests and team members.
Maintain exceptional guest service standards and resolve guest concerns quickly and professionally.
Support team members in addressing complaints and service recovery situations.
Monitor guest satisfaction and service quality throughout events.
Assist with inventory counts, product monitoring, replenishment, product usage tracking, and reporting.
Verify cash handling and POS procedures and support opening and closing cash reconciliation.
Maintain accountability for assigned operational areas.
Keep bar areas clean, organized, and compliant with sanitation standards.
Promote workplace safety and report safety concerns immediately.
Monitor compliance with company standards, policies, and procedures.
Ensure employees maintain proper appearance, uniforms, and professional conduct.
Provide direct bartending support during peak business periods when necessary.
Assist with beverage operations throughout the venue as directed.
Perform other duties assigned by management.