Lead, Barista

SpartanNash•Elkhart, IN
•Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Its customers include national accounts, grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the company's own grocery stores, pharmacies, and fuel centers. The Lead, Barista efficiently directs and supervises Coffee Shop associates to provide a high standard of customer service and achieve established department sales and profit goals. The role ensures associates' work shifts contribute to the store's financial interests and completes other duties as assigned. The position is located at 3900 East Bristol Street, Elkhart, Indiana 46514. The role involves maintaining inventory and product quality, preparing beverages and food, supporting department operations, and training and supervising associates. The work takes place in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

  • High school graduate or equivalent (GED).
  • Proficient with computers, including email and spreadsheets.
  • Ability to read, write, comprehend, and interpret documents.
  • Accounting or bookkeeping skills.
  • Ability to interpret and analyze financial information.
  • Ability to develop and manage budgets.
  • Ability to delegate, direct, and implement.
  • Suggestive selling skills and product knowledge.
  • Detail-oriented.

Responsibilities

  • Order and maintain inventory to ensure freshness, product quality, and turnover.
  • Check and verify receivables for amount, quality, count or weight, and condition, and store them in appropriate areas.
  • Brew, mix, and blend beverages according to established standards.
  • Handle spoiled or damaged products according to established guidelines.
  • Train others to perform department activities and functions, including suggestive selling techniques.
  • Manage the selection, scheduling, and supervision of associates to meet or exceed departmental productivity levels.
  • Maintain familiarity with department products, including differences in price, taste, preparation, and use.
  • Prepare food items according to procedures.
  • Maintain a clean, attractive, and well-stocked department.
  • Complete additional responsibilities as assigned.
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