Lead Barista (Little Dollies)

Solitude Mountain Resort•Solitude, UT
•Onsite

About The Position

Solitude is seeking a friendly, outgoing Lead Barista to work at Little Dollies (Moonbeam) in Food and Beverage. The role prepares and serves coffee beverages to company standards, processes customer purchases and payments, and provides friendly guest service. It also supports restaurant operations, trains cashier and busser attendants, and assists the supervisor with staff scheduling. This is a seasonal, hourly position.

Requirements

  • Positive attitude and strong work ethic.
  • Ability to stand for long periods and lift up to 40 pounds.
  • Willingness to work flexible schedules that may include weekends and holidays.
  • Demonstrated customer-service knowledge to meet Solitude’s standards.
  • Ability and willingness to collaborate.
  • Ability to obtain and maintain current, valid state-required licenses or certifications, such as a Food Handler’s Permit and Sips & Tips.
  • Ability to multitask.
  • Strong organization and time-management skills.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Prepare and serve coffee beverages to company standards.
  • Manage customer orders accurately and attentively.
  • Accept cash, check, and credit-card payments; scan items, provide change, and process card transactions.
  • Ensure prices are correct in the point-of-sale system; issue receipts, refunds, and credits; resolve amount discrepancies; and change receipt paper as needed.
  • Greet customers respectfully and answer questions, referring unresolved issues to a manager.
  • Scan coupons and employee Solibucks at the register.
  • Check customer identification to confirm they are 21 or older when purchasing alcohol.
  • Collaborate with team members to maintain a smooth workflow during peak hours.
  • Remove and dispose of trash and recycling.
  • Provide guest service while bussing tables, including answering questions about mountain information, directions, and restaurants.
  • Support restaurant staff with other tasks as needed.
  • Follow company policies and procedures in the handbook.
  • Train other cashier and busser attendants.
  • Support the supervisor with staff scheduling.

Benefits

  • Access to select Alterra Mountain Company destinations.
  • Free Solitude season pass for the employee and eligible dependents.
  • Discounts on Solitude lift tickets for friends and family.
  • Discounts on food, rentals, retail, and lessons.
  • Medical, dental, vision, and life insurance for eligible employees.
  • Outdoor brand pro deals.
  • 401(k) plan with company match.
  • Free counseling service through the Employee Assistance Program.
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