About The Position

Auction.com is seeking a Lead Auction Coordinator I in Corning, New York, for a part-time opportunity. The role welcomes guests, collects customer information, and ensures pre-auction requirements are met before guests participate. The coordinator learns and shares information about Auction.com programs and initiatives that support the auction experience. The role involves handling sensitive buyer and seller information with complete data-entry accuracy, multitasking in a fast-paced auction environment, and providing customer service to event attendees. Responsibilities may include attending assigned auctions, events, and training; collecting guest and bidder information in accordance with state statutes and company policies; answering auction-related questions and explaining company products and initiatives; and guiding attendees who request information outside the company’s scope. In live-cry states, duties may also include setting up and tearing down auctions, entering winning-bidder information into Auction Sync, auditing certificates of sale, assisting with on-the-job training, and managing funds and bank deposits.

Requirements

  • Ability to collect sensitive buyer and seller information with 100% data-entry accuracy.
  • Ability to multitask in a fast-paced auction environment.
  • Ability to lift up to 50 pounds for auction setup and teardown, where applicable.
  • Must attend assigned auctions, events, and related training opportunities.

Responsibilities

  • Attend all assigned auctions, events, and related training opportunities.
  • Collect guest and bidder information in accordance with state statutes and Auction.com policies and procedures.
  • Provide customer service to auction and event attendees, including information about Auction.com products and initiatives and answers to auction-related questions.
  • Guide attendees who seek information outside the company’s scope of work.
  • In live-cry states, assist with auction setup and teardown.
  • Enter winning-bidder information into the proprietary Auction Sync tablet application to provide a certificate of sale.
  • Audit certificates of sale prepared by fellow auction support team members.
  • Assist with on-the-job training for registration and certificate-of-sale writing.
  • Manage funds and make bank deposits electronically and/or in person at the nearest branch.
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