Lead Analyst, Facilities and Property Services

National Grid•Syracuse, NY

1d•$112,000 - $158,000

About The Position

National Grid is hiring a Lead Analyst for its NY Operations Real Estate and Property Services department. The position may be based in Syracuse, Albany, Brooklyn, or Melville, New York. The Lead Analyst serves as a strategic coordinator and liaison for Property Services, supporting day-to-day processes and identifying and coordinating process improvements with specialized resources. The role also manages office space planning and project-tracking data and activities to provide current information to NY Facilities and Capital Project Management teams. The position analyzes space utilization and occupancy data, supports workplace moves and transitions, coordinates facilities communications, and prepares analytics, presentations, business cases, and project schedules. It also supports team engagement and collaboration across departments to implement Property Services programs and communicate policy positions. Travel across New York may be required as needed.

Requirements

At least 5 years of experience in program management, project management, data or cost analysis, or operations.
Bachelor’s degree from an accredited university or college in one of the listed or related fields.
Experience analyzing workplace data and coordinating space.
Ability to work independently and demonstrate a high level of personal initiative.
Ability to interact with stakeholders to solve problems positively and collaboratively.
Experience planning and running large online meetings.
Experience driving deliverables through a cross-functional team.
Excellent communication, negotiation, and interpersonal skills.
Ability to manage multiple tasks in a fast-paced environment.
Ability to travel across New York as needed.
Ability to work without current or future visa sponsorship.

Nice To Haves

Facilities analytics and/or workplace coordination experience.
Knowledge of National Grid’s business operations, company policies, and practices.

Responsibilities

Analyze and coordinate space-planning initiatives.
Review and maintain space-utilization standards and ensure consistent application and adherence.
Respond to stakeholders and support space needs and moves within and across buildings.
Coordinate with the supporting software vendor and contacts for the booking system.
Analyze occupancy trends from badge-swipe data and coordinate reporting with Finance and other stakeholders.
Analyze, recommend, educate on, and enforce space policies and procedures; identify and notify clients of requested exceptions to established standards and protocols.
Liaise across functional teams to coordinate office moves, develop migration plans, conduct facility audits, and support workplace transitions.
Present space-utilization analytics to support strategic decisions.
Coordinate across teams to ensure compliance with space standards.
Design and facilitate quarterly Property Services Forums with support from local subject-matter experts and managers.
Lead NY Property Services team engagement, including action planning from survey results, team town halls, and the NY Property Services Forum.
Approve and process planned and ad hoc site-communication notifications and administration for NY properties.
Prepare presentations and business cases for leadership review.
Project-manage ad hoc projects for the Property function and maintain detailed project schedules accurately.
Collaborate with departments across the organization to implement Property Services programs, assist in developing policy positions, and communicate those positions.