Lead Analyst, Facilities and Property Services

natgridProd•City of Syracuse, NY
•$112,000 - $158,000

About The Position

National Grid is hiring a Lead Analyst for its NY Operations Real Estate and Property Services department. The position can be based in Upstate or Downstate New York: Syracuse, Albany, Brooklyn, or Melville. The Lead Analyst will serve as a strategic coordinator and liaison for Property Services, helping maintain day-to-day processes and identify and coordinate process improvements with specialized resources. The role supports NY Facilities and Capital Project Management teams by maintaining current office space planning and project tracking information. The position analyzes space planning and utilization, supports space requests and moves, and coordinates with stakeholders, software vendors, and internal teams. It also contributes to team engagement, facilities communications, leadership presentations and business cases, and project management for Property Services initiatives. Travel across New York may be needed.

Requirements

  • At least 5 years of experience in one or more of program management, project management, data/cost analysis, or operations.
  • Bachelor’s degree from an accredited university or college in one of the listed or a related field.
  • Experience analyzing workplace data and coordinating space.
  • High level of personal initiative and ability to work independently.
  • Ability to interact with stakeholders to solve problems positively and collaboratively.
  • Experience planning and running large online meetings.
  • Experience driving deliverables through a cross-functional team.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong ability to manage multiple tasks in a fast-paced environment.
  • Ability to travel across New York as needed.
  • Ability to work without current or future visa sponsorship.

Nice To Haves

  • Facilities analytics and/or workplace coordination experience.
  • Knowledge of National Grid’s business operations, company policies, and practices.

Responsibilities

  • Analyze and coordinate space planning initiatives.
  • Review and maintain space utilization standards and ensure consistent application and adherence.
  • Respond to stakeholders and support space needs and moves within and across buildings.
  • Coordinate with the supporting software vendor and contacts for the booking system.
  • Analyze occupancy trends using badge swipe data and coordinate reporting with Finance and other stakeholders.
  • Analyze, recommend, educate, and enforce space policies and procedures; identify and notify clients of requests for exceptions to established standards and protocols.
  • Coordinate office moves across functional teams, develop migration plans, conduct facility audits, and support workplace transitions.
  • Present space utilization analytics to support strategic decisions.
  • Coordinate across teams to ensure compliance with space standards.
  • Design and facilitate quarterly Property Services Forums with local subject matter experts and managers.
  • Lead NY Property Services Team Engagement, including action planning from survey results, team town halls, and Property Services Forums.
  • Approve and process planned and ad hoc site communication notifications and administration for NY properties.
  • Prepare presentations and business cases for leadership review.
  • Project-manage ad hoc Property Function projects and maintain detailed project schedules.
  • Collaborate with departments across the organization to implement Property Services programs, help develop policy positions, and communicate those positions.
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