Lead Seamstress Tailor Sewing and Bridal Fashion Seamstress

David's Bridal • Miamisburg, OH

10d • $17 - $20

About The Position

The Lead Alterations Specialist completes fittings and alterations to David’s Bridal standards and reports to the Store Manager. The role provides friendly, knowledgeable customer service and technical expertise while representing the company’s brand. It leads alterations fittings and garment preparation, supports customers and stylists with fit and customization consultations, and trains and educates alterations team members.

Requirements

• High school diploma or degree.
• Prior sewing experience.
• One to two years of prior retail experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system and ability to use one.

Nice To Haves

• Sewing experience in a bridal and/or special occasion production environment.

Responsibilities

• Welcome customers by phone and in person with genuine, friendly enthusiasm; communicate clearly, adapt communication style to customers, solve problems, resolve conflicts, and provide product and service information.
• Make clientele calls to maximize appointments and build customer loyalty and service.
• Serve as Floor Manager during peak sales times and provide fit and alterations consultations.
• Assist stylists in closing sales by consulting with customers about gown fit and customization, explaining how alterations can perfect a dress, and promoting alteration services and personalization options.
• Lead and oversee alterations fittings, sewing, steaming, pressing, and spot cleaning of garments to company standards.
• Maintain quality control guidelines and inspect altered, steamed, or pressed garments to ensure they are in pristine condition before delivery.
• Train Alterations Specialists in fitting and sewing techniques.
• Ensure ongoing product education for Alterations team members.
• Communicate daily sales goal achievement to the Store Manager.
• Use approved systems and processes to manage customer flow and deliver a 5 Star Customer Experience.
• Maintain dress code standards.

Benefits

• Comprehensive benefits package.
• Competitive pay.
• Generous Dream Maker Discount after the first pay period.
• Referral Incentive Program.
• Dayforce Wallet for early pay access.
• Health, dental, and vision insurance.
• 401(k) program.
• Paid vacation, wellness days, and holidays, including the employee’s birthday off.
• Pet benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED