LEAD AIRLINE PASSENGER ASSIST
About The Position
ABM is seeking a reliable and experienced Airline Passenger Assistant, also known as a Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance. The position is customer-service-oriented; tipping is allowed and customary. Agents who provide extraordinary customer service may increase their earning potential by $25–$100 per week in tips. The schedule is Thursday through Saturday, 2:30 p.m. to 12:30 a.m. Compensation is $15 per hour plus tips, with weekly pay. On-the-job training is provided, and no prior experience or high school diploma, GED, or college degree is required. ABM describes the role as suitable for someone entering or returning to the workforce with limited experience and education.
Requirements
- Must be 18 years of age or older.
- No high school diploma, GED, or college degree is required.
- No experience is required; on-the-job training is provided.
Nice To Haves
- One year of customer service experience is preferred.
Responsibilities
- Follow safety precautions at all times while transporting passengers.
- Interact positively with passengers.
- Comply with all client and/or site security requirements and processes.
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
- Assist passengers with baggage retrieval and transport, if necessary.
- Coordinate assignments with dispatchers and gate agents, if necessary.
- Complete thorough incident reports.
Benefits
- ABM offers a comprehensive benefits package; details are available through ABM Employee Benefits for Front Line Team Members.
- Weekly pay.
- Tips are allowed and customary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
