AIRLINE PASSENGER ASSIST
About The Position
ABM is hiring an Airline Passenger Assistant, also known as a Wheelchair Agent, to provide wheelchair assistance to airline passengers who require or request it at T.F. Green International Airport in Warwick, Rhode Island. The role involves safely transporting passengers between their retrieval point and their requested destination, providing customer-focused assistance, and supporting passenger services. The listed pay is $16.00 per hour plus tips. Exceptional customer service may increase tip earnings by approximately $25–$100 per week. On-the-job training is provided, and no prior experience or diploma is required.
Requirements
- Must be 18 years of age or older.
- No high school diploma, GED, or college degree is required.
- No experience is required; on-the-job training is provided.
Nice To Haves
- One year of customer service experience is preferred.
Responsibilities
- Follow safety precautions at all times while transporting passengers.
- Interact positively with passengers.
- Comply with client and site security requirements and processes.
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
- Assist passengers with baggage retrieval and transport when necessary.
- Coordinate assignments with dispatchers and gate agents when necessary.
- Complete thorough incident reports.
Benefits
- Comprehensive benefits package; details are provided through ABM's Front Line Team Members benefits information.
- World-class training program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
