Airline Passenger Assist

ABM • El Paso, TX

11d

About The Position

ABM is seeking a reliable Airline Passenger Assistant, also known as a Wheelchair Agent, to provide wheelchair assistance to airline passengers who require or request it. This customer-service-oriented role involves safely transporting passengers around the client site or grounds and may include helping with baggage and coordinating assignments. Tipping is allowed and customary. The position pays $9.00 per hour plus tips; the posting states that agents providing extraordinary customer service may increase their earning potential by $25–$100 per week. On-the-job training is provided. The role may suit someone entering or returning to the workforce with limited experience and education. ABM encourages veterans and candidates with military experience to apply.

Requirements

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree is required.
• No experience is required; on-the-job training is provided.

Nice To Haves

• One year of customer service experience is preferred.
• Veterans and candidates with military experience are encouraged to apply. Listed Military Occupational Specialty Codes: 88H, 88M, LS, 0431, 2T2X1.

Responsibilities

• Follow safety precautions at all times while transporting passengers.
• Interact positively with passengers.
• Comply with all client and/or site security requirements and processes.
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
• Assist passengers with baggage retrieval and transport, if necessary.
• Coordinate assignments with dispatchers and gate agents, if necessary.
• Complete thorough incident reports.

Benefits

• ABM offers a comprehensive benefits package; details are available on ABM’s Employee Benefits page for Front Line Team Members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed