Lead Airline Passenger Assist

ABM • Lexington, KY

12d

About The Position

ABM is seeking a reliable Airline Passenger Assistant, also known as a Wheelchair Agent, to provide passenger service for airline travelers who require or request wheelchair assistance. The role is customer-service oriented, and tipping is allowed and customary. Agents who provide extraordinary customer service may increase their earning potential by $25–$100 per week in tips. On-the-job training is provided, and no prior experience or formal education is required.

The schedule is Thursday through Saturday, 2:30 p.m. to 12:30 a.m. Compensation is $15 per hour plus tips, with weekly pay. ABM describes this as a suitable job for someone entering or returning to the workforce with limited experience and education. ABM is a military- and veteran-friendly employer and encourages veterans and candidates with military experience to apply.

Requirements

• Must be at least 18 years old.
• No high school diploma, GED, or college degree is required.
• No experience is required; on-the-job training is provided.

Nice To Haves

• One year of customer service experience is preferred.
• Military or veteran experience is encouraged; listed Military Occupational Specialty codes are 88H, 88M, LS, 0431, and 2T2X1.

Responsibilities

• Follow safety precautions while transporting passengers.
• Interact positively with passengers.
• Comply with client and site security requirements and processes.
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
• Assist passengers with baggage retrieval and transport when necessary.
• Coordinate assignments with dispatchers and gate agents when necessary.
• Complete thorough incident reports.

Benefits

• ABM offers a comprehensive benefits package; details are available through ABM Employee Benefits for Front Line Team Members.
• Weekly pay.
• Tips are allowed and customary.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed