Lead Account Manager 3

AT&T•Dallas, TX

About The Position

The Lead Account Manager 3 drives revenue growth and maintains client satisfaction by selling AT&T products or services and optimizing key client relationships through tailored solutions. The role builds long-term client relationships, identifies opportunities to grow and retain business, resolves customer issues, manages contracts and account plans, and uses industry knowledge and consultative selling to meet client needs and business goals. The position is a regular role with 40 weekly hours and is located in Dallas, Texas, or Oklahoma City, Oklahoma.

Requirements

8 or more years of relevant sales experience.
Advanced knowledge of sales principles, practices, products, and services.
Strong written and verbal communication skills.
Advanced data analysis skills.
Strong problem-solving and analytical skills.

Nice To Haves

Bachelor’s degree (BS/BA) desired.

Responsibilities

Build long-term client relationships and identify upsell and cross-sell opportunities.
Retain existing business and pursue new sales to maximize revenue.
Resolve customer disputes and accounts receivable discrepancies promptly, address potential problems, and support ongoing customer satisfaction.
Lead contract renewals, manage addendums, and maintain contract inventories.
Execute strategic account plans aligned with client needs and business goals.
Stay updated on industry trends and market conditions and anticipate client needs.
Use consultative skills to close sales and deliver valuable solutions.
Collaborate with internal teams, take initiative, and demonstrate comprehensive product and service knowledge.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days per year and 9 company-designated holidays.
Paid parental leave.
Paid caregiver leave.
Additional sick leave may be available beyond what state and local law require; it is unprotected.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.