Lead Account Manager

Yellowstone Landscape • Wauconda, IL

1d

About The Position

Yellowstone Landscape is seeking a Lead Account Manager to oversee the strategic goals, profitability, sales, and operations of the Maintenance Division for an assigned branch. The role is responsible for achieving budgeted growth goals by working with Account Managers on existing maintenance portfolios. It involves regular field visits to check in with the team and meet with clients, ensuring expectations are exceeded.

The Lead Account Manager manages and develops the Account Management team, supports maintenance and snow removal sales, maintains client relationships and account receivables, and coordinates with branch, production, and business development teams. The role also provides frontline customer and crew support during snow events and supports client engagement throughout the season.

Requirements

• Bachelor’s degree, preferably in horticulture or business administration, or equivalent work experience.
• 5–7 years of relevant work experience leading a diverse sales team.
• Ability to identify plant material, soil types, trees, and insect and disease issues.
• Strong computer skills.
• Exceptional communication and client-service skills.
• A keen sense of ownership toward sales management principles.

Nice To Haves

• Proficiency in Microsoft Office, Qlik, UKG Pro, and Aspire; Qlik, UKG Pro, and Aspire are described as a plus.

Responsibilities

• Manage, train, develop, and direct the Account Management team.
• Lead the Account Management team to meet or exceed established sales and profitability goals.
• Work with the Branch team to achieve contracted Lawn & Snow sales goals.
• Provide customer service support for each contract in Account Manager portfolios.
• Partner with Account Managers, the Branch Manager, and Accounts Receivable to maintain accounts receivable within established allowable limits.
• Support client events throughout the season to encourage client engagement and build strong relationships.
• Support Account Managers and Business Development Managers with new client presentations to drive landscape maintenance and snow removal contract sales.
• Work with the Director of Tree & Tree Business Developers to meet or exceed sales and profitability goals.
• Participate in snow removal events, including pre- and post-storm tasks as required, and provide frontline customer and crew support during storms.
• Support proactive communication between Account Management and Production Management staff to ensure quality work satisfies clients and stays within contract parameters.

Benefits

• Competitive pay, paid weekly.
• Full group benefits package, including health, dental, vision, and a 401(k) with company match.
• Paid time off and holiday pay.
• Aggressive incentive plan.
• Industry-leading safety programs.
• Company-provided work shirts and safety gear.
• Equipment described as optimal and professional.
• Opportunity to advance within a fast-growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior