LCB Licensing Technician 1

Commonwealth of Pennsylvania • Dauphin County, PA

2d • Hybrid

About The Position

The Pennsylvania Liquor Control Board (LCB) has an exciting opportunity for a LCB Licensing Technician 1 in the Bureau of Licensing, Licensing Evaluation Division. In this role you will be responsible for reviewing, processing, and approving various renewal applications for licenses and permits administered by the LCB. Step into a position where your attention to detail and strong verbal and written communication skills will keep operations clear, efficient, and dependable every day! As an LCB Licensing Technician 1, you will focus on reviewing, evaluating, and approving license and permit renewal applications for the selective liquor licensing program. This role supports communities and businesses by ensuring accurate and timely processing. All work is conducted in accordance with the Liquor Code and its amendments, as well the LCB regulations, precedents, and policies that govern the manufacture, purchase, transportation,, storage, delivery, sale, and consumption of liquor, alcohol, and malt or brewed beverages.

Requirements

• Three years of clerical experience supporting a legal, licensing, or other regulatory program requiring the application of statutes, program policies, or industry regulations, and graduation from high school; or Any equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Pass a background investigation.
• No felony conviction within the last ten years of the prospective date of employment.

Responsibilities

• Examine applications, supporting documentation, and fees for different types of license and permit renewals to determine eligibility; re-examine corrected submissions; make appropriate determinations; and process cases to final conclusion
• Analyze applicants’ supporting documents and identify how each influences eligibility for licensure; this includes leases, court orders, sales agreements, and more
• Research relevant files and reports for complaints, citations, convictions, and other factors that affect the potential for eligibility
• Answer inquiries from applicants, licensees, attorneys, legislators, other agency staff, and the public via phone, email, and in person regarding license application, problem resolution, and providing the status on pending applications
• Summarize discrepancies and prepare formal correspondence to applicants; prepare resumes of complex cases for referral to management, administration, or higher level review

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED