Lawn and Garden Service Technician

Sloan Implement•Vandalia, IL

About The Position

The Lawn and Garden Service Technician performs diagnostics, maintenance, and repairs on customer- and dealership-owned turf equipment, while providing quality workmanship and customer service. The role also assists with agriculture equipment repairs and supports agriculture technicians as needed. The technician participates in company-provided training and has opportunities to develop technical skills and grow professionally. The position requires accurate customer communication and documentation, safe upkeep of tools and equipment, and compliance with service and workplace safety procedures. Seasonal schedules vary, with rotating Saturday hours during the in-season period and possible extended hours during peak seasons.

Requirements

Basic mechanical, electrical, and hydraulic troubleshooting skills used in the repair and maintenance of turf equipment.
Ability to perform repairs using technical manuals, specialized tools, and diagnostic equipment.
Strong communication and customer service skills.
Ability to repeatedly lift up to 75 pounds and safely operate equipment.
High school diploma or equivalent experience.
Valid driver's license with a good driving record.
Must maintain a good driving record in compliance with company Motor Vehicle Records criteria throughout employment.
Must pass a DOT physical and renew certification annually as a condition of continued employment.
Reliable attendance and flexibility to work varying shifts, weekends, and holidays as needed.

Nice To Haves

Experience with Service Advisor and basic computer applications.
Basic Service Technician Certification.
Forklift certification or experience.

Responsibilities

Perform basic diagnostics, maintenance, and repairs on turf equipment.
Assist with diagnostics, maintenance, and repairs on agriculture equipment and provide assistance to agriculture technicians as needed.
Participate in company-provided training programs to develop technical skills.
Communicate maintenance recommendations and repair needs with customers and the Service Manager, and accurately document work performed.
Stay current on John Deere and competitive equipment products.
Maintain tools, equipment, vehicles, and inventory in safe, working condition.
Complete work orders, reports, and required documentation accurately.
Maintain a clean, organized work area while following safety procedures.
Accurately track labor and materials used on each repair.
Perform other duties as assigned.