Law Firm Receptionist

IST Management ServicesChicago, IL
Onsite

About The Position

We are seeking candidates with 1+ year of experience in reception services to join our team in NYC! This position will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general office services and facilities maintenance and coordination in a Corporate setting. IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees. You can check out istmanagement.com for more info on us!

Requirements

  • 1+ year of experience in reception services
  • Ability to confidently interact with clients and visitors
  • Excellent communication abilities
  • Previous experience in a reception or administrative role
  • High School Diploma or GED required
  • Authorization to work for any employer in the US required
  • Microsoft Office proficiency required and may be tested
  • Excellent communication skills both verbal and written
  • Ability to effectively work individually or in a team environment; willingness to cross-train for other job functions
  • Ability to meet employer's attendance policy
  • Ability to lift up to 60 lbs on occasion

Nice To Haves

  • Ready to grow in their professional career

Responsibilities

  • Providing white glove service when booking and managing conference rooms, hospitality services such as ordering and receiving catering and other administrative duties
  • Professional and friendly customer service; verbal and written interaction with internal and external clients
  • Meeting and conference services
  • Mailroom services, shipping and receiving, light facilities services including vendor management
  • Consistently adhere to business procedure guidelines; take direction from supervisor
  • Participate in cross-training
  • Maintain all logs and reporting documentation; attention to detail
  • Adhere to all safety procedures; perform other tasks as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • STD
  • LTD
  • Life
  • 401k
  • Paid Time Off
  • Bonus Incentives
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