Law Enforcement Crisis Counselor / QP or LPC

RHA Health Services • Burlington, NC

10d

About The Position

RHA Health Services is seeking a Qualified Professional or Licensed Professional Counselor to serve as a Law Enforcement Crisis Counselor in Alamance County, North Carolina. This initiative embeds a mental health professional with law enforcement to co-respond to behavioral health calls and assist with de-escalation, assessment, and connection to resources. Candidates must meet North Carolina’s Qualified Professional requirements and have at least one year of crisis response experience.

The role supports people with mental health and/or substance use issues in home, school, workplace, and community settings. Services focus on helping individuals live independently through strength-based interventions that promote recovery, reduce symptoms, build coping skills, and support the best possible quality of life in the community. The position is scheduled Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• Must meet North Carolina requirements for a Qualified Professional.
• Must have at least one year of crisis response experience.
• Must have a license, provisional license, certificate, registration, or permit issued by the governing board regulating the human service profession.
• Qualified Professional education and experience: a bachelor’s degree in a human services field and at least two years of full-time experience with the population served; or a bachelor’s degree outside a human services field and at least four years of full-time experience with the population served; or a master’s degree or higher and at least one year of full-time experience with the population served.
• Relevant populations include adults or children with mental illness and adults or children with substance use needs.
• Pre-employment screening includes a criminal background check, checks of the OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities registries, drug testing, education verification, and other credentialing based on position requirements.
• For positions requiring driving, proof of a driver’s license, driver’s insurance, and a vehicle may be required if transportation is provided for individuals.

Responsibilities

• Support individuals with mental health and/or substance use issues in home, school, workplace, and community settings.
• Use strength-based interventions to promote recovery, symptom reduction, coping skills, independent living, and quality of life in the community.
• Facilitate relationships and serve as a link between individuals served, the company, families, guardians, local agencies, and the community.
• Minimize the effects of psychiatric symptoms or substance dependence that interfere with daily living and personal development, including through supportive counseling.
• Support clients in developing daily and community living, socialization, adaptation, behavior management, and anger management skills.
• Perform case management functions, including linking and arranging services and referrals.
• Work with other clinical and professional staff to maintain communication, provide feedback, standardize procedures, and expedite service implementation.
• Co-respond with law enforcement to behavioral health calls and assist with de-escalation, assessment, and linkage to resources.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level