Law Enforcement Crisis Counselor / QP or LPC

RHA Health Services, LLC • Burlington, NC

12d • Onsite

About The Position

RHA Health Services is seeking a Qualified Professional or Licensed Professional Counselor to serve as a Law Enforcement Crisis Counselor in Burlington, Alamance County, North Carolina. This role embeds a mental health professional with law enforcement to co-respond to behavioral health calls and assist with de-escalation, assessment, and connection to resources. Candidates must meet North Carolina Qualified Professional requirements and have at least one year of crisis response experience.

The counselor supports people experiencing mental health and/or substance use challenges in home, school, workplace, and community settings. The role focuses on helping individuals live independently through strength-based, recovery-oriented interventions that reduce symptoms, build coping skills, and promote quality of life in the community. The position is regular, with a Monday–Friday schedule from 8 a.m. to 5 p.m.

Pre-employment screening may include criminal background checks; registry checks; drug testing; verification of education, credentials, employment history, or references; and, for positions requiring transportation, verification of a driver's license, insurance, and vehicle.

Requirements

• Must meet the requirements of a Qualified Professional in North Carolina.
• Must have at least one year of crisis response experience.
• Qualified Professional education and experience options: a human services bachelor's degree and at least two years of full-time experience with the population served; a non-human-services bachelor's degree and at least four years of full-time experience with the population served; or a master's degree or higher and at least one year of full-time experience with the population served.
• Must hold a license, provisional license, certificate, registration, or permit issued by the governing board regulating the human service profession.
• Human services degrees include social service, sociology, psychology, or other human services degrees.
• Populations served include children or adults with mental illness and children or adults with substance abuse needs.

Responsibilities

• Provide support to individuals with mental health and/or substance use issues in home, school, workplace, and community settings.
• Use strength-based interventions to support independent living, recovery, symptom reduction, improved coping skills, and quality of life in the community.
• Facilitate relationships and serve as a link among individuals served, the company, families, guardians, local agencies, and the community.
• Help minimize the effects of psychiatric symptoms or substance dependence on daily living and personal development, including through supportive counseling.
• Support clients in developing daily and community living, socialization, adaptation, behavior management, and anger management skills.
• Perform case management functions, including linking and arranging services and referrals.
• Work with clinical and professional staff to maintain communication, provide feedback, standardize procedures, and expedite service implementation.
• Co-respond with law enforcement to behavioral health calls and assist with de-escalation, assessment, and linkage to resources.

Benefits

• Payactiv early access to earned wages before payday
• Employee perks and discount program
• Paid time off for full-time employees
• Health insurance for full-time employees
• 401(k) retirement savings program
• Physical, emotional, and financial wellbeing programs
• Chronic disease management programs for hypertension and diabetes for qualifying employees
• Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level