Amway Grand Plaza Laundry Attendant

AHC Hospitality•Grand Rapids, MI

About The Position

As a Laundry Attendant, you will help maintain the cleanliness and quality of guest room and Food and Beverage outlet linens and terry, contributing to a positive experience for guests and associates. You will support efficient laundry operations by working with the team to wash, dry, and process required items in a timely manner. This is a full-time position requiring weekend availability.

Requirements

  • Strong attention to detail and commitment to cleanliness standards.
  • Ability to operate and maintain laundry equipment.
  • Basic understanding of fabric care and laundry procedures.
  • Excellent organizational and time management skills.
  • Team-oriented approach with good communication and interpersonal skills.
  • Flexibility to work various shifts, including weekends and holidays.
  • Initiative to identify and address laundry-related issues proactively.
  • Commitment to maintaining a positive and efficient laundry operation.
  • Ability to stand for the duration of an 8-hour shift.
  • Ability to push and pull bins weighing upwards of 50 pounds.
  • Ability to use hands and fingers to handle or feel objects and frequently reach with hands and arms.
  • Ability to occasionally sit, stoop, kneel, crouch, or crawl.

Nice To Haves

  • Previous experience as a Laundry Attendant or in a similar role.

Responsibilities

  • Operate and maintain laundry equipment, including washing machines and dryers.
  • Handle and store clean and soiled linens properly.
  • Keep the laundry area clean, organized, and free of safety hazards.
  • Assist with inventory management and ordering laundry supplies as needed.
  • Coordinate with housekeeping and other hotel staff to ensure timely delivery of clean linens.
  • Handle guest and associate requests for additional linens or laundry services.
  • Follow health and safety protocols, including proper use of cleaning chemicals.
  • Understand basic laundry maintenance and preventive maintenance.
  • Promptly report maintenance issues to the Engineering Department and Housekeeping leadership.
  • Maintain daily laundry logs as assigned to support efficient processing.
  • Work in a fast-paced environment and respond flexibly to spontaneous guest and business needs.
  • Maintain a professional appearance and conduct.
  • Help ensure compliance with applicable federal, state, and local laws, including OSHA requirements, within the position's scope.
  • Use gloves, safety glasses, and hearing protection as needed; report defective, damaged, lost, or ill-fitting PPE and equipment to management.
  • Maintain the Main Laundry room according to shift checklists and leadership assignments.
  • Know emergency procedures and how to act on them.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k).
  • Paid vacation.
  • Discounted downtown parking.
  • Free employee meals.
  • Hotel and restaurant discounts.
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