Amway Grand Plaza Laundry Attendant

AHC Hospitality•Grand Rapids, MI

14h

About The Position

As a Laundry Attendant at Amway Grand Plaza, you will help maintain the cleanliness and quality of guest room and Food and Beverage outlet linens and terry, supporting a positive experience for guests and associates. You will contribute to the efficient operation of the laundry facilities by washing, drying, and processing items in a timely manner. This is a full-time position requiring weekend availability.

Requirements

Strong attention to detail and commitment to cleanliness standards.
Ability to operate and maintain laundry equipment.
Basic understanding of fabric care and laundry procedures.
Excellent organizational and time management skills.
Team player with good communication and interpersonal skills.
Flexibility to work various shifts, including weekends and holidays.
Initiative to identify and address laundry-related issues proactively.
Commitment to maintaining a positive and efficient laundry operation.
Ability to stand for the duration of an 8-hour shift.
Ability to push and pull bins weighing upwards of 50 pounds.
Ability to use hands and fingers to handle or feel objects and frequently reach with hands and arms.
Ability to occasionally sit, stoop, kneel, crouch, or crawl.

Nice To Haves

Previous experience as a Laundry Attendant or in a similar role.

Responsibilities

Operate and maintain laundry equipment, including washing machines and dryers.
Handle and store clean and soiled linens properly.
Keep the laundry area clean, organized, and free of safety hazards.
Assist with inventory management and ordering laundry supplies as needed.
Collaborate with housekeeping and other hotel staff to ensure timely delivery of clean linens.
Handle guest and associate requests for additional linens or laundry services.
Follow health and safety protocols, including proper use of cleaning chemicals.
Understand basic laundry maintenance and preventative maintenance, and promptly report maintenance issues to the Engineering Department and Housekeeping leadership.
Maintain daily laundry logs as assigned to support efficient processing.
Work in a fast-paced environment and respond flexibly to spontaneous guest requests and business needs.
Maintain a professional appearance and conduct.
Help ensure the hotel complies with applicable federal, state, and local laws, including OSHA, within the scope of the position.
Use gloves, safety glasses, and hearing protection as needed; report defective, damaged, lost, or improperly fitting PPE or equipment to management.
Maintain the Main Laundry room according to shift checklists and leadership instructions.
Know and follow emergency procedures.