The Laundry Attendant ensures hotel linen is clean, sanitized, and available for Housekeepers and other departments while following Oxford Collection of Hotels safety standards and security procedures. The role includes washing, drying, ironing, folding, sorting, and distributing hotel linen, while providing caring and genuine guest service and upholding company standards and culture. The attendant sorts laundry by fabric, color, item, and soil level; removes or pretreats damaged and stained items; loads machines appropriately; selects suitable cycles and settings; and operates, maintains, and cleans laundry equipment. The role also involves pressing, folding, stacking, and delivering linen to designated closets and storage areas, as well as keeping the laundry space clean and free of hazards. The position requires adherence to applicable safety, sanitation, and security requirements, including Blood Borne Pathogen protocols. The attendant reports maintenance needs, equipment malfunctions, supply shortages, and operational concerns to a supervisor or General Manager, responds effectively to emergencies, communicates with hotel staff and housekeeping, and maintains professional guest service. Other duties may be assigned, modified, or changed.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED