About The Position

Best Western Ponderosa Lodge is seeking motivated Full-Time Laundry Room Attendants to join our team. Our Laundry Attendant professionals are responsible for ensuring all linens, towels, and other textiles are cleaned, organized, and presented to our guests with the excellent Best Western standards our guests expect. Working closely with the General Manager and other staff, our Laundry Attendants are vital to maintaining our reputation in the hospitality industry, ensuring every guest has a superior experience throughout their stay. If you are looking for more than just your next job and want to find a home in the hospitality industry, please apply today for immediate consideration.

Requirements

  • Fourteen years of age and older -- Fourteen through seventeen years of age will have a modified job description provided by Management.
  • Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
  • Ability to work as part of a team and effectively communicate to the Housekeeping Supervisor, management, peers, and hotel guests.
  • Ability to communicate with guests, staff, and the public in a professional and hospitable manner.
  • Self-motivated and ability to work and properly perform job duties and responsibilities with minimal supervision and/or in stressful situations.
  • Organized and detail oriented.
  • Ability and willingness to take direction and supervision from Housekeeping Supervisor, management, and/or other lead employees regarding job duties and task assignments.
  • Ability to apply common sense understanding to carry out detailed written or oral instructions.
  • Ability to deal with problems effectively and efficiently.
  • Ability to learn and perform security, safety, emergency, and accident prevention policies and procedures.
  • Able to remain in a standing position for extended periods of time. Sitting, standing, walking, reaching, twisting, turning, kneeling, bending, and squatting in the performance of daily activities. Grasping and repetitive hand movement.
  • Ability to express or exchange ideas by means of the spoken word to impart oral information to management, peers, and hotel guests. Communicate instructions to others accurately, loudly, and/or quickly.
  • Work involves perceiving the nature of sounds by ear. Work also involves having clarity of vision at various distances.
  • Ability to move items weighing 30 pounds or more. Ascend/descend stairs and ramps. Work also consists of moving throughout the hotel property.
  • Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Nice To Haves

  • Ability to work a flexible schedule, including long or irregular hours, evenings, weekends and holidays.
  • Ability to work nights & some weekends.

Responsibilities

  • Strip linens from vacated rooms and transport dirty linens to the laundry room. Transport clean linens to housekeeper carts and linen storage areas.
  • Wash, dry, fold, and stock all linens and terry items.
  • Visually inspects all soiled linens and spot treats stains before washing. Visually inspects all washed linens to verify stains are gone. Visually inspect linens after drying to assess condition before stocking on shelves. Folds and stocks linens in accordance with company established guidelines.
  • Safely and effectively operates all machines in the laundry room, including, without limitation, commercial washers and dryers; commercial dishwasher; chemical dispensing machines; and linen folding machine.
  • Keep all floors clean and free of debris and liquids, including sweeping, mopping, and manual pick-up of trash.
  • Clean lint filters in dryers. Empty garbage cans and dispose of in proper dumpsters. Empty recycle cans and dispose of in proper recycle receptacles in dumpster area.
  • Restock housekeeper carts with clean linens and other items needed.
  • Maintain the laundry and storage areas in a clean, safe, presentable condition, including wiping down machines, counters, and dusting.
  • Report any unusual occurrences or requests to the manager or assistant manager.
  • Maintain a friendly, cheerful, and courteous demeanor always.
  • Maintain customers’ privacy.
  • Maintain a high level of professional appearance and demeanor.
  • Must be dependable and on time.
  • Treat all coworkers with respect.
  • Adhere to all hotel policies and procedures as outlined by hotel standards and Federal, State and Local laws, including OSHA regulations.
  • Use appropriate protective equipment when working with soiled linens and possesses the ability to learn the procedures for processing isolation linens.
  • Follow proper procedures in handling hazardous substances.
  • Perform housekeeping duties, when required.
  • Perform other duties as assigned.

Benefits

  • Best Western Rewards and Hotel Discounts
  • Employer-Sponsored Medical, Dental, and Vision Benefits
  • High Hourly Pay with Potential for Bonuses
  • Free Breakfast on Workdays!
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