Room Attendants

Bartell Hotels, a CALP•San Diego, CA

4d•Onsite

About The Position

Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. Bartell Hotels is an equal opportunity employer. The Primary Objective of the Room Attendant Position is to maximize customer satisfaction by providing neat and clean customer rooms in accordance with the standards of Bartell Hotels.

Requirements

Ability to clean customer rooms daily according to operational policies and standards
Ability to remove soiled bed and bath linens and replace with clean linens
Ability to remove accumulated trash and debris from room
Ability to clean bathroom area, dust all surfaces and vacuum room
Ability to replenish promotional materials and literature and room amenities
Ability to report maintenance requests and replacement orders
Ability to turn in articles left in rooms to Housekeeping office for "Lost and Found" handling
Ability to leave all customer belongings in stay over rooms unless they have been discarded in the trash
Ability to maintain well-stocked and clean supply cart and linen closet
Ability to maintain vacuum cleaner by replacing and/or emptying bag daily, cleaning and placing according to S.O.P.'s
Ability to notify Housekeeping Department immediately if any stock shortages exist
Ability to pull any damaged or rewash linen and return them to the Housekeeping Department
Ability to secure the locks on linen closets and linen chute doors
Ability to report all "Do Not Disturb" or bolted door rooms to Housekeeping department
Ability to keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance

Responsibilities

Insures customer satisfaction by cleaning customer rooms daily according to operational policies and standards
Removes soiled bed and bath linens and replaces with clean linens as required
Removes accumulated trash and debris from room as required
Cleans bathroom area, dusts all surfaces and vacuums room as required
Replenishes promotional materials and literature and room amenities
Reports maintenance requests and replacement orders
Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling
Leaves all customer belongings in stay over rooms unless they have been discarded in the trash
Maximizes job efficiency and neat, orderly appearance by maintaining well-stocked and clean supply cart and linen closet
Maintains vacuum cleaner by replacing and/or emptying bag daily, cleaning and placing according to S.O.P.'s
Notifies Housekeeping Department immediately if any stock shortages exist
Pulls any damaged or rewash linen and returns them to the Housekeeping Department
Insures safety and security by securing the locks on linen closets and linen chute doors
Reports all "Do Not Disturb" or bolted door rooms to Housekeeping department as required
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Other duties may be assigned as needed