Laundry Attendant - Aloft Alpharetta

TPG Hotels & Resorts•Alpharetta, GA

4d•Onsite

About The Position

The Laundry Attendant processes hotel linens and other items by washing, drying, ironing, and folding them safely and efficiently in accordance with company policies, brand standards, and applicable regulations. The role includes reporting emergencies, accidents, injuries, missing or damaged articles, engineering issues, and safety hazards to management. The attendant sorts and handles linens, towels, sheets, and other laundry; operates and cares for laundry equipment; inspects finished items for quality; and follows special care instructions for delicate fabrics. The role also involves organizing clean-linen inventory and coordinating with housekeeping and other hotel departments to ensure supplies are available for guest rooms, dining areas, and event spaces. The position involves physical work in an interior hotel environment, including extended standing and walking, repetitive tasks, and handling laundry bags weighing up to 50 pounds. Work may involve exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and loud noises. Safety precautions and applicable protective equipment are required. Flexible hours, including evenings, weekends, and holidays, may be required.

Requirements

High school diploma or equivalent.
Previous experience in laundry operations, preferably in a hotel or hospitality setting.
Knowledge of different fabrics, laundering techniques, and proper garment care.
Attention to detail and ability to identify stains, damage, or quality issues.
Basic understanding of laundry equipment and machinery.
Strong organizational skills and ability to manage multiple tasks efficiently.
Physical fitness to handle repetitive tasks and lift heavy laundry bags.
Commitment to hygiene and cleanliness standards.
Willingness to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

Sort, wash, dry, fold, and press linens, towels, bed sheets, and other hotel laundry items according to established procedures.
Operate laundry equipment, including washers, dryers, ironing machines, and folding tables, and ensure proper operation and maintenance.
Inspect laundered items for quality and address stains, tears, or other issues.
Follow instructions for handling delicate fabrics and special items to prevent damage.
Maintain organized inventory of clean linens and towels for guest rooms, dining areas, and other hotel departments.
Track linen counts, reorder levels, and replenishment schedules.
Clean and maintain laundry equipment and report maintenance issues to the appropriate department.
Follow safety protocols when operating laundry machinery.
Coordinate with housekeepers, Housekeeping Housepersons, and other hotel departments to maintain a steady supply of clean linens and towels.
Promptly report emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management.