Laundromat Attendant
WashSmart•Addison, IL
•Onsite
About The Position
WashSmart Laundry is seeking a team member to maintain a clean, safe, and friendly store while providing customer service. The position is located at 511 N Addison Rd., Addison, Illinois, and the listed shift is 4 PM to 12 AM. Team members assist customers with payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders. They also maintain store safety and cleanliness, document maintenance issues, support retail sales, and follow company policies and procedures.
Requirements
- High school diploma or GED.
- Cash handling experience.
- Ability to communicate effectively with customers and work in a team-oriented environment.
- Ability to multitask and build strong customer relationships quickly.
- Basic computer skills.
- Ability to work a flexible schedule, including nights and weekends.
- Ability to stand for long periods, perform manual dexterity tasks, bend, and lift up to 50 pounds.
Nice To Haves
- Knowledge of commercial laundry products.
- Experience with payment systems.
- Spanish bilingual skills.
Responsibilities
- Assist customers with payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders.
- Respond to customer questions and concerns and inform the Assistant Store Manager or Store Manager as needed.
- Maintain a safe environment inside and outside the store by following security procedures and prioritizing employee and customer safety.
- Maintain cleanliness inside and outside the store, follow cleaning routines, and document their completion.
- Document equipment and building maintenance issues and escalate or document unsafe situations to the Assistant Store Manager or Store Manager on duty.
- Maintain the visual presentation of retail products, understand and explain products to customers, and process sales accurately.
- Help customers choose appropriate equipment for wash/dry/fold orders and complete orders with care; accurately complete logs.
- Address wash/dry/fold customer concerns promptly and satisfactorily, and immediately report claims to the Assistant Store Manager or Store Manager on duty.
- Follow all company policies and procedures.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
