Laundromat Attendant
About The Position
WashSmart Laundry is seeking a Laundromat Attendant to help maintain a clean, safe, and friendly store while providing strong customer service. The role assists customers with payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders. It also involves maintaining store cleanliness and safety, documenting maintenance concerns, keeping retail displays presentable, processing sales, and following company policies and procedures. The posted schedule lists shifts at the Chicago location, including evening and overnight hours, daytime hours, and other shifts; applicants must be able to work a flexible schedule, including nights and weekends.
Requirements
- High school diploma or GED.
- Cash handling experience.
- Basic computer skills.
- Ability to communicate effectively with customers and work in a team-oriented environment.
- Ability to multitask and build strong customer relationships quickly.
- Ability to work a flexible schedule, including nights and weekends.
- Ability to stand for long periods, use manual dexterity, bend, and lift up to 50 pounds.
Nice To Haves
- Knowledge of commercial laundry products and payment systems.
- Spanish bilingual skills.
- Payment system experience.
Responsibilities
- Assist customers with payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders.
- Respond to customer questions and concerns and inform the Assistant Store Manager or Store Manager when needed.
- Maintain a safe environment inside and outside the store by following security procedures and prioritizing employee and customer safety.
- Maintain cleanliness inside and outside the store, follow cleaning routines, and document completed cleaning.
- Document equipment and building maintenance issues and escalate or document unsafe situations for the manager on duty.
- Maintain the visual presentation of retail products, understand products, educate customers, and accurately process sales.
- Help customers select appropriate equipment for laundry and complete wash/dry/fold orders carefully and consistently.
- Complete wash/dry/fold logs accurately and promptly address customer concerns; immediately inform the manager on duty of claims.
- Follow all company policies and procedures.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
