Laundromat Attendant

WashSmart • Chicago, IL

11d • Onsite

About The Position

WashSmart Laundry is hiring a Laundromat Attendant for its Chicago location. Team members help maintain a clean, safe, and friendly store while providing high levels of customer service. The role includes assisting customers with payment systems, selecting and operating machines, retail purchases, and wash/dry/fold orders. Attendants also maintain store cleanliness and product displays, follow safety and security procedures, document maintenance issues, and comply with company policies and procedures.

The position requires cash-handling experience, basic computer skills, the ability to multitask and communicate effectively, and the ability to work in a team-oriented environment. A high school diploma or GED is required. The work involves standing for extended periods, manual dexterity, bending, and lifting up to 50 pounds. A flexible schedule, including nights and weekends, is required.

Requirements

• High school diploma or GED.
• Cash-handling experience.
• Basic computer skills.
• Ability to communicate effectively with customers and work in a team-oriented environment.
• Ability to multitask and build strong customer relationships quickly.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to stand for long periods, use manual dexterity, bend, and lift up to 50 pounds.

Nice To Haves

• Knowledge of commercial laundry products.
• Experience with payment systems; payment system experience is strongly preferred.
• Spanish bilingual skills; highly desirable and preferred, but not required.

Responsibilities

• Assist customers with payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders.
• Respond to customer questions and concerns and inform the Assistant Store Manager or Store Manager as needed.
• Maintain a safe environment inside and outside the store by following security procedures and prioritizing employee and customer safety.
• Maintain cleanliness inside and outside the store, follow cleaning routines, and document their completion.
• Document equipment and building maintenance issues and escalate or document unsafe situations for the manager on duty.
• Maintain the visual presentation of retail products, understand and explain products to customers, and accurately process sales.
• Complete wash/dry/fold orders carefully, help customers select appropriate equipment, maintain accurate logs, and promptly address customer concerns and claims.
• Follow company policies and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED