Laser Technician

It’s A Secret Med Spa•Frisco, TX

About The Position

The Laser Technician provides client-centered laser, aesthetic, and body contouring services while maintaining a high standard of customer care and regulatory compliance. The role includes developing customized skin care plans and conducting consultations to address clients’ short- and long-term aesthetic goals. Services include laser hair removal and photo-facials; aesthetic treatments such as dermaplaning, SkinPen microneedling with or without PRP, facials, chemical peels, and HydraFacial; and body contouring such as CoolSculpting. The technician works with Mid-Level Providers as needed, may help train peers and new hires, and attends continuing education and team meetings. The position also involves accurate and timely charting, maintaining clean and organized treatment areas, assisting with inventory and order handling, reporting client concerns, and following company standards, HIPAA requirements, state regulations, and other medical protocols.

Requirements

High school diploma or GED equivalency.
Laser Technician license issued by the Department of Licensing.
Medical Esthetician License issued by the state.
Ability to work weekends and maintain a flexible schedule.
Strong and extensive knowledge of laser and skin treatment procedures, esthetician practices, and medical practice management.
Ability to self-promote and participate in company social media in accordance with social media guidelines and expectations.
Understanding of patient and client confidentiality in accordance with HIPAA regulations and company policy.
Valid driver’s license and personal vehicle for transportation.
High integrity and a strong ethical foundation.
Sound judgment, problem-solving, and decision-making skills.
Ability to stand for long periods.
Ability to reach above shoulder height, crawl, kneel, and push or pull up to 50 pounds.
Working knowledge of Microsoft applications.
Strong oral and written communication skills, strong organization, and ability to work independently with minimal supervision.

Responsibilities

Provide exceptional service to clients to enhance customer satisfaction, experience, and productivity.
Perform job duties within the scope of practice permitted by issued licenses and certifications.
Work with Mid-Level Providers as needed for client care.
May assist in training peers and new hires to ensure company standards.
Follow medical protocols for laser services, state regulations, HIPAA, and other company compliance programs.
Maintain a neat, professional appearance and follow the approved dress code.
Perform laser services, including laser hair removal and photo-facials.
Perform aesthetic services, including dermaplaning, SkinPen microneedling with or without PRP, facials, chemical peels, and HydraFacial.
Perform body contouring services, including CoolSculpting.
Develop customized, client-centered skin care plans through services, product sales, and treatment recommendations.
Conduct aesthetic consultations to address clients’ short- and long-term goals.
Keep work and treatment areas clean, organized, and up to the expected standard.
Assist with unpacking and appropriately storing orders in a timely manner.
Help maintain appropriate inventory by communicating inventory needs and counts to management.
Ensure client charting is accurate, timely, and complete.
Attend continuing education as requested by Clinical Management.
Attend team meetings organized by the direct supervisor and clinical management and provide input.
Report client concerns promptly to the Senior Laser Technician, Manager, Mid-Level Provider, and Operations Manager.