LAN Tech I

Peoria Unified School District • Glendale, AZ

20h • Onsite

About The Position

The LAN Technician I installs, maintains, and supports Peoria Unified School District networks associated with workstations and computer laboratory software, hardware, and peripheral equipment. The role provides technical support, troubleshooting, repair, and installation services for personal computers and Macs at individual and laboratory workstations. The technician responds to support requests, travels to work sites, diagnoses issues, tests support and connectivity options, and configures or replaces software and hardware. The role also maintains maintenance and inventory records, establishes student and staff operating-system file locations, and installs, configures, and maintains peripheral network equipment. Other duties may be assigned or required.

The position requires formal computer training and on-the-job experience in workstation and peripheral-equipment installation, maintenance, repair, and configuration, or an equivalent combination of experience and education. The employee must obtain or possess an Arizona IVP Fingerprint Clearance Card, pass a background check, and hold a valid Arizona driver license. Work may involve extended sitting and keyboard use, lifting and carrying materials weighing up to 60 pounds, climbing ladders, crawling under workstations, working in confined areas, travel, and work outside normal hours.

Requirements

• One year of formal computer training and one year of on-the-job training in the installation, maintenance, repair, and configuration of computer workstations and peripheral equipment, or an equivalent combination of experience and education.
• Must possess or obtain an Arizona IVP Fingerprint Clearance Card.
• Must pass a background clearance check.
• Must obtain and maintain a valid Arizona driver license.
• Knowledge of applicable federal, state, county, and city statutes, rules, regulations, policies, and procedures.
• Knowledge of Peoria Unified School District and departmental policies and procedures.
• Knowledge of computer hardware, software applications, and peripherals used with district student and staff workstations.
• Knowledge of technical journals and manuals used to install and maintain networked computer workstations.
• Knowledge of the operation and maintenance of tools and equipment used in computer installation, repair, and maintenance.
• Skill in systems analysis, programming, and customizing computer software to meet user needs.
• Skill in analyzing and diagnosing computer-system problems and implementing corrections and solutions.
• Skill in providing support services for computer operations and hardware to meet user needs.
• Skill in establishing and maintaining effective working relationships with coworkers, vendors, students, parents, the public, and others doing business with the school district.
• Skill in operating a personal computer using a variety of software applications.

Responsibilities

• Provide technical support, troubleshooting, repair, and installation of personal computers and Macs at individual and computer-laboratory workstations.
• Respond to requests for assistance; travel to work sites; assess, diagnose, and analyze problems; and troubleshoot and test alternative support and connectivity methods.
• Configure software, hardware, and operating stations.
• Replace software or hardware on site, or bring equipment to the shop when indicated.
• Maintain files, records, and databases for maintenance logs, work orders, supply inventory, materials, and tools used to support workstations.
• Establish and maintain student and staff operating-system file locations.
• Install, configure, and maintain peripheral network equipment.
• Perform other duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed