Laboratory Support Technician/Phlebotomist Cancer Center

University Hospitals•Cleveland, OH

About The Position

Performs specimen procurement and/or processing of laboratory specimens and provides laboratory support functions. Organizes and performs tasks efficiently to meet departmental turnaround time standards. Performs computer data entry and laboratory processes, including sterile technique, aliquoting, and/or phlebotomy. Processes specimens for laboratory testing and is competent in collecting or processing specialized samples. The role requires performing with minimal errors, needing minimal supervision, and solving problems with little or no supervision. The technician also acts as a trainer and resource for other Specimen Processor Phlebotomists. The employee performs other duties as assigned, complies with all policies and standards, and follows department documentation provided during orientation for specific duties and responsibilities. Must comply with requirements for safely and securely maintaining patients’ Protected Health Information (PHI), including annual training, the UH Code of Conduct, and applicable policies and procedures.

Requirements

High school equivalent or GED.
Working knowledge of pre-analytic laboratory and safety policies and procedures.
Competence in venipuncture, heel sticks, and fingersticks for patients of all ages.
Ability to work in a fast-paced environment and multitask.
Ability to work effectively both independently within the role and with other team members.
Initiative in performing job duties and responsibility for self-development.
Ability to initiate and maintain positive relationships with patients, customers, and coworkers.

Nice To Haves

Formal training from an accredited phlebotomy school or medical assistant program.
At least 1 year of phlebotomy experience.
Certified Phlebotomy Technician (CPT) or phlebotomy certification, preferred upon hire.

Responsibilities

Organize and perform tasks efficiently to meet departmental turnaround time standards.
Perform computer data entry and laboratory processes, including sterile technique, aliquoting, and/or phlebotomy.
Process specimens for laboratory testing.
Collect or process specialized samples.
Perform work with a minimal error rate.
Act as a trainer and resource to other Specimen Processor Phlebotomists.
Work with minimal supervision and solve problems independently.
Perform other duties as assigned and comply with applicable policies and standards.
Safely and securely maintain patients’ Protected Health Information (PHI).