About The Position

The Laboratory Quality Manager plans, coordinates, and directs quality operations of the clinical laboratory to ensure accurate, quality-driven services that support clinicians in diagnosing and treating patients. The role assists the Administrative Director with developing and implementing departmental policies and procedures, and oversees compliance with hospital policies, CAP accreditation standards, Joint Commission requirements, and other state and federal regulations. The manager works with hospital quality groups to coordinate interdisciplinary total quality management initiatives. The position manages designated cost centers, including personnel and daily operations, and supports departmental initiatives as assigned. It advises the Administrative Director about operational problems, attends department staff meetings as requested, represents the department at hospital management meetings as required, and participates in the weekend on-call rotation. The role serves patients of all age groups and supervises three employees.

Requirements

  • Bachelor's degree in Medical Technology or a related field.
  • Current Florida license as a Clinical Laboratory Technologist or Clinical Laboratory Supervisor.
  • Two years of supervisory or management experience at UF Health, or more than five years of laboratory supervisory or management experience outside UF Health.
  • Strong knowledge of laboratory-related regulatory requirements.
  • Ability to communicate effectively with department and hospital staff.
  • Thorough knowledge of Quality Management and Performance Improvement principles and tools.
  • Strong organizational and analytical skills.
  • Thorough knowledge and use of appropriate computer applications to perform duties efficiently.
  • Ability to adapt to changing conditions and use critical thinking to analyze and interpret data.

Nice To Haves

  • Master's degree.

Responsibilities

  • Ensure, with the department's management team, that all sections comply with CAP, AABB, Joint Commission, and CLIA standards and regulations for Clinical and Anatomic Pathology and supported Point of Care activities.
  • Initiate and direct departmental performance improvement activities, projects, and functions; collaborate with department and hospital staff; and report activities to the hospital's Performance Improvement Committee or other applicable venues.
  • Serve as a resource for staff education on accreditation, regulatory, safety, and licensure requirements.
  • Assist with collecting and analyzing data supporting the Quality Management Plan and process improvement initiatives within the department and in collaboration with other departments.
  • Manage designated cost centers, including personnel and daily operations.
  • Support departmental initiatives as assigned or requested.
  • Advise the Administrative Director of problems related to department operations.
  • Attend department staff meetings as requested and represent the department at hospital management meetings as required.
  • Participate in the weekend on-call rotation.
  • Perform other assigned duties and project work within the scope of the job.
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