Laboratory Quality Coordinator

CarolinaEast•New Bern, NC

About The Position

The Quality Coordinator works with laboratory administrative and operations teams to support the Laboratory’s quality systems in accordance with accreditation requirements for the College of American Pathologists, the Association for the Advancement of Blood & Biotherapies, and The Joint Commission. The role supports maintaining the clinical laboratory’s current accreditation status and provides support for validation activities involving new methodologies or equipment. The coordinator also supports and participates in overall quality improvement to maximize the laboratory’s operational effectiveness. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. It requires comprehensive knowledge of laboratory test procedures and equipment, the ability to assess and resolve technical or personnel problems, and the ability to evaluate procedures, equipment, and people. The coordinator guides and supervises others and delivers customer service consistent with CarolinaEast’s Standards of Excellence.

Requirements

  • Bachelor of Science degree with a major in Medical Technology or a related biological science, including a 12-month practical training program; alternatively, an Associate’s Degree in Medical Technology plus five years of hospital experience may be acceptable.
  • Certification or eligibility for certification from a nationally recognized agency such as ASCP.
  • Additional training and experience beyond the level of a non-supervisory technologist is usually required, though exceptions may be made for individuals demonstrating excellent technical and leadership abilities.
  • Thorough, comprehensive knowledge of all test procedures and equipment used in laboratory diagnostic procedures.
  • In-depth knowledge of techniques, principles, instruments, and their interrelationships.
  • Ability to recognize problems, identify their cause, create alternatives, and determine solutions.
  • Communication skills to translate facts and ideas to a variety of people inside and outside the laboratory.
  • Ability to evaluate procedures, equipment, and people, including students and subordinates.
  • Ability to guide and supervise other people.
  • Ability to deliver outstanding customer service consistent with CarolinaEast’s Standards of Excellence.

Responsibilities

  • Support the Laboratory’s quality systems in accordance with accreditation requirements for the College of American Pathologists, the Association for the Advancement of Blood & Biotherapies, and The Joint Commission.
  • Help ensure the clinical laboratory maintains its current accreditation status.
  • Support validation activities involving new methodologies or equipment.
  • Support and participate in overall quality improvement to maximize laboratory operational effectiveness.
  • Recognize problems, identify their technical or personnel causes, develop alternatives, and determine solutions.
  • Evaluate laboratory procedures, equipment, students, and subordinates.
  • Guide and supervise other people.
  • Deliver outstanding customer service consistent with CarolinaEast’s Standards of Excellence.

Benefits

  • CarolinaEast offers a robust benefits package to full-time employees, as well as benefits for part-time-plus and part-time staff.
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