Laboratory Project Manager (LCMS) - Hybrid - Lenexa, KS

ICON plc • Lenexa, KS

18d • Hybrid

About The Position

The Laboratory Project Manager partners closely with sponsors and internal teams to ensure bioanalytical studies are conducted in accordance with regulatory requirements, study protocols, contractual obligations, and company procedures. This is a hybrid role requiring onsite presence three days per week in Lenexa, Kansas.

The role serves as the primary sponsor contact for assigned bioanalytical studies and programs and leads study planning, execution, monitoring, and closeout. The Project Manager coordinates cross-functional teams, manages study plans, timelines, resources, risks, budgets, scope changes, and forecasts, and maintains proactive communication with clients and stakeholders throughout the study lifecycle. The role also supports proposal development, analyzes study metrics, maintains compliant and inspection-ready documentation, contributes to process improvement, and represents ICON at client-facing engagements as required.

Requirements

• Bachelor's degree or equivalent in Life Sciences, Business, Project Management, or a related field.
• At least 3 years of experience in clinical research, bioanalytical laboratory services, pharmaceutical, biotechnology, CRO, or related life sciences environments.
• At least 2 years of project management, study management, or client-facing experience within a clinical research or laboratory environment.
• Experience managing clinical studies, laboratory service programs, or related projects.
• Strong understanding of clinical trial operations, laboratory services, and regulated environments.
• Proven ability to build and maintain strong client relationships.
• Experience managing budgets, forecasting, project scope, and timelines.
• Strong problem-solving, decision-making, and organizational skills.
• Excellent verbal, written, presentation, and stakeholder management skills.
• Ability to work effectively across cross-functional teams in a matrix environment.
• Proficiency with Microsoft Word, Excel, PowerPoint, and project management tools.
• Ability to work in a hybrid environment with onsite presence three days per week in Lenexa, Kansas.
• Legal right to work in the country where the role is based.

Responsibilities

• Recognize, exemplify, and champion ICON's values centered around its commitment to People, Clients, and Performance.
• Serve as the primary sponsor contact for assigned bioanalytical studies and programs.
• Lead study planning, execution, monitoring, and closeout, ensuring delivery against scope, quality, budget, and timeline commitments.
• Build and maintain client relationships through proactive communication, study updates, and issue resolution.
• Coordinate cross-functional teams to achieve study milestones and deliverables.
• Develop and maintain project plans, timelines, resource requirements, and risk mitigation strategies.
• Identify, escalate, and resolve project risks, operational challenges, and client concerns.
• Lead sponsor meetings, study update calls, kick-off meetings, and issue-resolution discussions.
• Present study progress, key deliverables, risks, and mitigation plans to internal and external stakeholders.
• Drive accountability across functional teams for adherence to protocol requirements, quality standards, and client expectations.
• Monitor study budgets, scope changes, forecasting, and financial performance in partnership with Business Development and operational leadership.
• Support proposal development and client presentations as needed.
• Gather, analyze, and interpret study metrics to support operational decision-making and continuous improvement.
• Ensure study documentation remains compliant, inspection-ready, and properly archived upon project completion.
• Participate in process improvement initiatives and the development of best practices to improve operational efficiency and client satisfaction.
• Represent ICON at sponsor meetings, investigator meetings, industry events, and other client-facing engagements as required.

Benefits

• Competitive base salary and performance-related incentives.
• Medical, dental, and vision coverage where applicable.
• Retirement and pension plans.
• Life assurance and disability coverage.
• Employee assistance programmes and wellbeing resources.
• Learning and development opportunities through structured training and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level