About The Position

Under the direction of the Laboratory Manager and Pathologist Director, the Laboratory Manager supervises and evaluates the systems and personnel responsible for collecting and processing specimens to produce accurate data for diagnosis and treatment. The role oversees laboratory administrative, fiscal, and technical activities and serves as the immediate supervisor for laboratory staff on process-related issues. It ensures CLIA certification and compliance, Joint Commission accreditation, and compliance with other credentialing requirements. The position manages departmental budgets, staffing, supplies, equipment, records, reporting, billing processes, quality assurance, and quality control. It supports test-method and analyzer implementation, establishes test performance characteristics, coordinates proficiency testing, and helps maintain accurate patient test reporting. The manager also oversees staff orientation, continuing education, competency assessment, and annual evaluations; participates in committees and improvement projects; and addresses operational concerns and complaints.

Requirements

  • Bachelor of Science degree in Medical Technology or in a chemical, physical, or biological science.
  • Four years of training or experience in high-complexity testing in the respective specialty or subspecialty.
  • Competency in components of laboratory technology, as appropriate.
  • Verbal ability to communicate instructions and other information to patients and other clientele.
  • Numerical ability to calculate by formula.
  • Form perception and color discrimination to perform specific laboratory tests.
  • Dependability.
  • Good general condition.

Nice To Haves

  • Registration by ASCP is preferred.

Responsibilities

  • Supervise, coordinate, and evaluate laboratory systems and personnel responsible for specimen collection and processing.
  • Oversee administrative, fiscal, and technical laboratory activities under the direction of the Laboratory Manager.
  • Ensure the laboratory is CLIA certified and complies with CLIA regulations, hospital policies, and applicable standards.
  • Manage departmental administrative and financial functions, prepare operating budgets, recommend capital budgets, and recommend purchases of equipment and supplies.
  • Maintain Joint Commission accreditation and other credentialing requirements, including presenting laboratory facilities to Joint Commission representatives.
  • Participate in new facility and renovation projects related to the Immediate Response Lab.
  • Supervise continuing education and orient new staff to the department and facility; facilitate laboratory staff meetings.
  • Prepare reports, payroll records, and statistical data, including critical INR and glucose results, susceptibility data, daily counts, and CDC reports.
  • Participate in developing systems for recording and reporting patient test results.
  • Evaluate personnel performance in chemistry, serology, hematology, coagulation, urinalysis, and blood bank.
  • Supervise laboratory test processing and charging, including charge corrections, and address complaints about laboratory functions.
  • Communicate the availability of new laboratory functions throughout the hospital and ensure analyzer implementation studies are completed and approved.
  • Maintain departmental equipment and supplies, develop an inventory system, and oversee cost-control measures.
  • Maintain required records, reports, statistics, logs, files, and other documents.
  • Verify test procedures and establish test performance characteristics, including precision and accuracy for each test and test system.
  • Prepare staffing schedules, ensure adequate staffing for workload needs, and address immediate staffing issues.
  • Oversee quality assurance and quality control programs, including ABGs in the Respiratory Department and ACT/O2 in the Cath Lab.
  • Ensure laboratory admission, discharge, and billing processes are accurate and complete, and follow applicable rules and guidelines when submitting claims to government-funded healthcare agencies.
  • Interview employment applicants and communicate staffing needs to the Laboratory Manager and Human Resources.
  • Participate in administrative task forces, committees, and teams as requested.
  • Prepare Performance Improvement and Blood Utilization reports and present them to committees as appropriate.
  • Enroll in and participate in an HHS-approved proficiency testing program, sign attestation statements, and ensure reports and corrective actions are reviewed by the pathologist.
  • Ensure timely staff orientation, competency assessments, and annual evaluations, including review of initial and annual employee competency testing per CLIA requirements.
  • Promote safe work practices and conditions and take appropriate corrective, training, or enforcement action.
  • Maintain competency in all laboratory departments and participate in interdepartmental improvement projects.
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