Financial Counselor, Marshall Medical Centers South, Full- Time, Days

Huntsville Hospital Health System • Boaz, AL

1h

About The Position

The Financial Counselor works to award qualified applicants Financial Assistance through Marshall Medical Centers. Using reports, patient contact, and referrals, the counselor helps patients with applications, answers questions, and reviews applications for completeness and qualification. The counselor also assists others in the eligibility department as needed.

Requirements

• At minimum, a high school diploma or GED.
• Working knowledge of computers and systems, including Microsoft Word, Excel, and Outlook.
• Ability to communicate in a pleasant, professional, concise, and caring manner.
• Critical-thinking and problem-solving ability to ensure the best care possible for patients.

Nice To Haves

• An associate’s or bachelor’s degree in healthcare billing, business, or a related field.
• Prior experience in a healthcare environment and/or customer service.

Responsibilities

• Receive and review Financial Assistance applications daily.
• Assist patients by phone and in person with the application process.
• Calculate Financial Assistance copays monthly.
• Assess M, F, and d collect code bi-weekly and review death certificates for account adjustments.
• Coordinate Financial Assistance approvals with Finance for account balance adjustments.
• Audit V code over 5000 weekly and attempt to procure Financial Assistance completion.
• Communicate and relay information with collection agencies.
• Troubleshoot and resolve issues daily with the Eligibility Programs Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED