Laboratory Care Technician

Fairview Health Services•Minneapolis, MN

About The Position

Fairview is hiring a full-time Laboratory Care Technician (LCT) at M Health Fairview Clinics & Surgery Center. The role is scheduled for 80 hours per pay period, with shifts listed as 9:00 a.m.–5:30 p.m. and 10:00 a.m.–6:30 p.m.; weekend and holiday shifts are not required. The Clinics and Surgery Center Laboratory is a fast-paced, high-complexity laboratory serving a diverse patient population. The LCT provides professional laboratory services while interacting with patients, families, and coworkers. The role includes specimen collection at M Health Fairview and outreach locations, safe specimen handling, point-of-care testing, and accurate entry of orders and collection information into the Laboratory Information System (LIS) and associated subsystems. The LCT also monitors computer logs, schedules tests and procedures, and provides results through LIS/HIS and by phone. The position may involve working independently or as part of a team to support quality service improvement and departmental goals.

Requirements

High school graduation, equivalent, or higher degree; a diploma, GED, equivalency evaluation, or transcript must be provided.
Completion of a formal phlebotomy education program, or three months of full-time clinical phlebotomy and laboratory experience, or enrollment in an MLT or MLS program with completion of a phlebotomy course.
Must be at least 18 years of age.
Successful customer service background in a diverse cultural setting.
Ability to work under stress in a variety of situations.
Ability to exercise independent judgment.
Manual dexterity.
Competence and proficient skills in collecting blood samples.

Nice To Haves

Prior laboratory experience in a hospital or clinic setting in a similar capacity.
Reliable transportation is required for some positions.

Responsibilities

Obtain biological specimens and perform procedures according to established guidelines.
Collect biological specimens using appropriate techniques and following Standard Operating Procedures (SOP).
Perform phlebotomy at various sites and communicate special specimen-handling needs.
Use appropriate communication skills to meet patient, family, and other customer needs.
Demonstrate proficiency in point-of-care and/or waived testing.
May perform EKGs.
May train others in phlebotomy skills.
Ensure specimens are acceptable for testing and properly identified.
Process specimens before testing or sending them to reference laboratories.
Perform daily quality control, troubleshooting, and equipment maintenance.
Monitor inventory, order supplies, and restock supplies.
Mentor and teach students.
Prioritize work to support optimal patient outcomes and complete assigned work.
Transport blood and body fluid safely, under proper conditions, and in a timely manner.
Seek assistance appropriately when problems or unusual situations arise.
Accurately enter and release order and collection information into LIS and associated subsystems.
Monitor computer logs for incomplete work.
Schedule tests and procedures.
Provide results in LIS/HIS and report results over the phone.
Acquire additional computer skills as appropriate to the work area.
Support and adhere to the laboratory quality assurance program.
Maintain a safe work environment, adhere to safety protocols, and follow infection control guidelines.
Respond appropriately to emergent situations.