Laboratory Care Technician

Fairview Health Services•Minneapolis, MN

2d•Onsite

About The Position

Fairview is seeking a dedicated, customer-focused Laboratory Care Technician to join the Acute Care Laboratory at M Health Fairview University of Minnesota Medical Center - West Bank. This benefit-eligible 0.6 FTE position works 48 hours per pay period on the day shift, 6:00 a.m. to 2:30 p.m., including three out of every six weekends. The work schedule may be adjusted to meet department operational needs. The Acute Care Laboratories support testing in hematology, chemistry, blood gas, coagulation, urinalysis, transfusion medicine, and blood collection and processing. The West Bank laboratory serves pediatric and adult patients and is staffed 24/7 by a team of 100 professionals. The Laboratory Care Technician provides laboratory specimen collection at M Health Fairview and outreach locations, safe specimen handling, and point-of-care testing. The role enters orders and collection information into the Laboratory Information System and associated subsystems, monitors logs for incomplete work, schedules tests and procedures, and provides results through LIS/HIS and by phone. The technician works independently or as part of a team to provide professional service, support quality improvement, and help the department achieve its goals.

Requirements

Must be at least 18 years old.
Complete a formal phlebotomy education program, or have completed three months of full-time clinical phlebotomy and laboratory experience, or be enrolled in an MLT or MLS program and have completed a phlebotomy course.
Demonstrate competence and proficient skills in collecting blood samples.
Have a successful customer service background in a diverse cultural setting.
Demonstrate the ability to work under stress in a variety of situations.
Demonstrate the ability to exercise independent judgment.
Demonstrate manual dexterity.

Nice To Haves

Prior laboratory experience in a hospital or clinic in a similar capacity.
Experience performing phlebotomy on pediatric and infant patients.

Responsibilities

Follow established guidelines and standard operating procedures to collect biological specimens and perform procedures.
Perform phlebotomy at various sites and communicate special specimen-handling needs.
Use appropriate communication skills to meet patient, family, and customer needs.
Demonstrate proficiency with point-of-care and/or waived testing; may perform EKGs.
May train others in phlebotomy skills; mentor and instruct students.
Ensure specimens are acceptable for testing and properly identified.
Process specimens before testing or sending them to reference laboratories.
Perform daily quality control, troubleshooting, and equipment maintenance.
Monitor inventory, order supplies, and restock supplies.
Prioritize assigned work to support optimal patient outcomes.
Transport blood and body fluid under proper conditions, safely and promptly.
Seek assistance appropriately with problems or unusual situations.
Accurately enter and release order and collection information in LIS and subsystems.
Monitor computer logs for incomplete work and schedule tests or procedures.
Provide results in LIS/HIS and report results by phone.
Acquire additional computer skills as appropriate to the work area.
Support and adhere to the laboratory quality assurance program.
Maintain a safe work environment, follow safety protocols, and follow infection control guidelines.
Respond appropriately to emergent situations.