Laboratory Care Technician

Fairview Health Services•Edina, MN

5d•Onsite

About The Position

Fairview is hiring a Laboratory Care Technician to work primarily at M Health Fairview Clinic - Edina. This is a 1.0 FTE, benefit-eligible position. The scheduled support hours are 8:00 a.m.–4:30 p.m.; the clinic is open 7:00 a.m.–6:30 p.m. Monday through Friday. The role includes a weekend rotation of one Saturday per month at a South Metro Urgent Care location. As needed, the technician may also rotate to M Health Fairview Clinic - Uptown, Eden Prairie, and Burnsville. Working with diverse populations in a healthcare environment, the Laboratory Care Technician provides quality, proficient, and professional services to patients, families, and coworkers in keeping with M Health Fairview Values. The position collects laboratory specimens at Fairview and outreach locations; handles specimens safely and securely; performs point-of-care testing; and accurately enters orders and collection information into the Laboratory Information System (LIS) and associated subsystems. The technician monitors computer logs for incomplete work, schedules tests and procedures, and provides results in LIS/HIS and by phone. Attention to detail and accuracy support quality laboratory services. The role may be performed independently or as part of a team and contributes to service improvement and departmental goals.

Requirements

High school graduate, equivalent, or higher degree; diploma, GED, equivalency evaluation, or transcript must be provided.
Completion of a formal phlebotomy education program, or completion of three months of full-time clinical phlebotomy and laboratory experience, or enrollment in an MLT or MLS program with completion of a phlebotomy course.
Must be at least 18 years of age.
Successful customer service background in a diverse cultural setting.
Ability to work under stress in a variety of situations.
Ability to exercise independent judgment.
Manual dexterity.
Competence and proficient skills in collecting blood samples.
Basic Life Support certification from the American Heart Association or Red Cross is required for clinic settings within 90 days; it is not required at Maple Grove Ambulatory Care Center.

Nice To Haves

Prior laboratory experience in a hospital or clinic setting in a similar capacity.
Reliable transportation may be required for some positions.

Responsibilities

Obtain biological specimens and perform procedures according to established guidelines.
Collect biological specimens using appropriate techniques and established Standard Operating Procedures (SOP).
Perform phlebotomy at various sites and communicate special specimen-handling requirements.
Use appropriate communication skills to meet patient, family, and other customer needs.
Demonstrate proficiency with point-of-care and/or waived testing.
May perform EKGs.
May train others in phlebotomy skills.
Ensure specimens are acceptable for testing and properly identified.
Process specimens before testing or sending them to reference laboratories.
Perform daily quality control, troubleshooting, and equipment maintenance.
Monitor inventory, order supplies, and restock supplies.
Mentor and teach students.
Prioritize work to support optimal patient outcomes and complete assigned work.
Transport blood and body fluids safely, under proper conditions, and in a timely manner.
Seek assistance appropriately when problems or unusual situations arise.
Accurately enter and release order and collection information in the LIS and associated subsystems.
Monitor computer logs for incomplete work.
Schedule tests and procedures.
Provide results in LIS/HIS and report results by phone.
Acquire additional computer skills as appropriate to the work area.
Support and adhere to the laboratory quality assurance program.
Maintain a safe work environment and adhere to safety protocols.
Follow infection control guidelines.
Respond appropriately to emergent situations.