Laboratory Care Technician

Fairview Health Services•Maplewood, MN

8d•Onsite

About The Position

Fairview is hiring a Casual Laboratory Care Technician at M Health Fairview St. John's Hospital in Maplewood, Minnesota. The role offers flexible scheduling across day, evening, and night shifts; employees bid on available shifts to obtain work hours. To maintain casual employment status, employees must work at least five shifts every three months, including one weekend shift within each six-week rotation and one rotating holiday per year. The Laboratory Care Technician provides specimen collection and handling, point-of-care testing, and related laboratory support at M Health Fairview or outreach locations. The position serves diverse patient populations and works with patients, families, and coworkers to provide professional, accurate, and patient-focused service. Duties also include entering and releasing orders and collection information in the Laboratory Information System (LIS) and associated subsystems, monitoring logs, scheduling tests and procedures, and providing results through LIS/HIS or by phone. The role contributes to laboratory quality assurance, safe work practices, and department goals, working independently or as part of a team. The hospital laboratory provides diagnostic services in hematology, chemistry, microbiology, immunology, and molecular diagnostics. It is staffed by laboratory scientists and is described as a supportive environment focused on patient comfort, safety, accuracy, and timely service.

Requirements

Must be at least 18 years old.
Complete a formal phlebotomy education program, or have completed three months of full-time clinical phlebotomy and laboratory experience, or be enrolled in an MLT or MLS program and have completed a phlebotomy course.
Demonstrate competence and proficient skills in collecting blood samples.
Have a successful customer service background in a diverse cultural setting.
Demonstrate the ability to work under stress in a variety of situations.
Demonstrate the ability to exercise independent judgment.
Demonstrate manual dexterity.

Nice To Haves

Prior laboratory experience in a hospital or clinic setting in a similar capacity.

Responsibilities

Obtain biological specimens and perform procedures according to established guidelines and Standard Operating Procedures.
Perform phlebotomy at various sites and communicate special specimen handling requirements.
Use appropriate communication skills to meet patient, family, and other customer needs.
Perform point-of-care and/or waived testing; may perform EKGs.
May train others in phlebotomy skills and mentor or teach students.
Ensure specimens are acceptable for testing and properly identified; process specimens before testing or sending them to reference laboratories.
Perform daily quality control, troubleshoot issues, and maintain equipment.
Monitor inventory, order supplies, and restock supplies.
Prioritize assigned work to support optimal patient outcomes.
Transport blood and body fluids safely, under proper conditions, and in a timely manner.
Seek assistance appropriately when problems or unusual situations arise.
Accurately enter and release order and collection information in the LIS and associated subsystems.
Monitor computer logs for incomplete work, schedule tests and procedures, and provide results in LIS/HIS and by phone.
Acquire additional computer skills as appropriate to the work area.
Support and adhere to the laboratory quality assurance program.
Maintain a safe work environment, follow safety protocols, and follow infection control guidelines.
Respond appropriately to emergent situations.