Laboratory Care Technician

Fairview Health Services•Saint Paul, MN

2d•Onsite

About The Position

Fairview is seeking a full-time Laboratory Care Technician to join the team at M Health Fairview Clinic - Midway. Primary scheduled hours are 8:45 a.m. to 5:15 p.m., Monday through Friday, with occasional schedule flexibility as needed. The position includes one weekend shift every fifth weekend, worked on either Saturday or Sunday at an Urgent Care Clinic, from 8:45 a.m. to 5:15 p.m. In addition to supporting M Health Fairview Clinic - Midway, the technician may support M Health Fairview Clinic - Riverside and M Health Fairview Clinic - Highland Park. Working with diverse populations in a healthcare environment, the Laboratory Care Technician provides quality, proficient, and professional services consistent with M Health Fairview Values when interacting with patients, families, and coworkers. The technician collects laboratory specimens at Fairview or outreach locations, safely handles specimens, and performs point-of-care testing. Responsibilities also include accurately entering orders and collection information in the Laboratory Information System and associated subsystems, monitoring computer logs for incomplete work, scheduling tests and procedures, and providing results in LIS/HIS and over the phone. The role may be performed individually or as part of a team, with ongoing attention to service improvement and supporting departmental goals.

Requirements

High school graduation, equivalent, or a higher degree; a diploma, GED, equivalency evaluation, or transcript must be provided.
One of the following: completion of a formal phlebotomy education program; completion of three months of full-time clinical phlebotomy and laboratory experience; or enrollment in an MLT or MLS program with completion of a phlebotomy course.
Must be at least 18 years of age.
Successful customer service background within a diverse cultural setting.
Ability to work under stress in a variety of situations.
Ability to exercise independent judgment.
Manual dexterity.
Competence and proficient skills in collecting blood samples.
Basic Life Support certification from the American Heart Association or Red Cross is required for clinic work within 90 days; it is not required at Maple Grove Ambulatory Care Center.

Nice To Haves

Prior laboratory experience in a hospital or clinic setting in a similar capacity.
Reliable transportation is required for some positions.

Responsibilities

Obtain biological specimens and perform procedures according to established guidelines and Standard Operating Procedures.
Perform phlebotomy at various sites and communicate special specimen-handling needs.
Use appropriate communication skills to meet patient, family, and other customer needs.
Perform point-of-care and/or waived testing; may perform EKGs.
May train others in phlebotomy skills and mentor or teach students.
Ensure specimens are acceptable for testing and properly identified; process specimens before testing or sending them to reference laboratories.
Perform daily quality control, troubleshooting, and equipment maintenance.
Monitor inventory, order supplies, and restock them.
Prioritize assigned work to support optimal patient outcomes.
Transport blood and body fluids safely, promptly, and under proper conditions.
Seek assistance appropriately with problems or unusual situations.
Accurately enter and release order and collection information into LIS and subsystems, and monitor computer logs for incomplete work.
Schedule tests and procedures and provide results in LIS/HIS and over the phone.
Acquire additional computer skills appropriate to the work area and support the laboratory quality assurance program.
Maintain a safe work environment, follow safety protocols and infection control guidelines, and respond appropriately to emergent situations.